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December 2023 by Lacy Lindsey
Not a bad experience, could have been better. I ordered a purse online and brought it in to have gift wrapped, the first time this was no issue! Super kind lady helped us quickly. While shopping at Washington Square I came across another coach purse, and went back to this store to see if they had it in stock, they did not. I asked if I were to buy it from another store if they would gift wrap it for me, they said sure no problem! Brought the purse in and they simply handed me a box and said wrap it myself. Wasn’t even the right size box.
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January 2023 by Jesus Mendoza
I wanted to thank Eva, for an amazing buying experience!! Not only is she a sweetheart, she is also funny, but still very professional. Thank you so much Eva! I will be back in June!! (:
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November 2022 by Cici G.
It has been years since I stepped foot into a coach store and I am so glad I walked into this store today. I have to say the sales associates there are amazing, they are not pushy and in your face! They greet you and then let you be and answer any questions you have. Huge shoutout to Curtlynn for being great today. I first walked in and browsed for a gift for my mom, I say a gift set that I liked but I didn't buy it. I left and went to Macy's and say the same gift set but didn't get it there either. I walked back to coach to look again and decided to not only get the gift set but also a purse simply because I was impressed with the service I was receiving--well also the quality of the products I purchased :) I will say that I will be retuning to this store and specifically looking for Curtlynn to be my associate, they are amazing!
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May 2022 by Jesus Govea
I wanted to thank Eva, for an amazing buying experience!! Not only is she a sweetheart, she is also funny, but still very professional. Thank you so much Eva! I will be back in June!! (:
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April 2022 by fang ben
The service is very friendly and very pleasant. The interior decoration of the store is my favorite style. The warm light and stylish atmosphere make me come here often~?️
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February 2022 by Francisco Jaramillo
Great staff, awesome job keeping store very inviting.
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January 2022 by Cheryl Lynn
Firstly, I would like to give a big Thank you to a wonderful sales associate Fiona ? who helped me with the purchase of my “Rogue 25”I was happy to wear my Coach and represent an American Classic in Germany ??Thanks again and see you soon
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January 2022 by Elizabeth Spicer
Everyone should have the kind of fun I had today with Fiona ( and the other staff too)! I’m IN LOVE with my purchase!! I will absolutely be back!!
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November 2021 by Jonah Pechenik
After coming here, I don’t need any more coaches. I’m my own boss now ;)
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September 2021 by Elizabeth Wilson
Everyone should have the kind of fun I had today with Fiona ( and the other staff too)! I’m IN LOVE with my purchase!! I will absolutely be back!!
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August 2021 by Fun 1 PS
Great staff who are both helpful and knowledgeable. Up to date selection and styles.
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April 2021 by Syd Hagen
Hayden is amazing!! Wonderful shopping experience!!! We will be back.
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March 2021 by Johnathan Myhre
Trisha has been very helpful in my bag search! Thank you for the great customer service.
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February 2021 by Xiao Fang Ge
Small selection, but the staff was a bit fake. I would rather go back to Korea or hongkong to shop, even online is better! However I would recommend shopping with Vantah if you are to shop at Washington square. the guy is absolute garbage.
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December 2020 by Anonymous Gamer
At this store, it’s alright. Prices are hardly lower than normal, service is okay, but overall Coach is NOT a good place to get purses. My mom has had bad experiences. She ordered a purse she loved and 3 days after buying it, it said it was no longer available. A few weeks later she saw it back on the website and she ordered it and once again, her order was canceled. She then wrote a bad review, but a girl who worked there named “Taylor” unsubscribed her instead of responding to the bad review. Horrible.