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February 2024 by Kimberly W.
I am giving five stars to Cody the Staff Manager who apologized for the way I was treated by another manager and the person working in returns when I visited the Tigard Costco Warehouse recently to return two items. The details - At the beginning I informed the person helping with the returns that they would go back on two different cards. I did not know that Costco provides one receipt even though the refunds were for two different cards. When I said that didn't work for my record keeping the response I received was that I didn't tell her I needed two receipts. I asked who could help and she called a manager who seemed to yell across the counter at me and was not helpful. I then asked for the next level of manager and that is when I was able to talk with Cody. Costco Corporate - If you monitor these reviews please consider addressing the way the employees who have direct contact with customers interact with them. When I can I drive farther to the Wilsonville Warehouse because it is almost always a more pleasant experience.
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February 2024 by Kyle C.
Do you want to shop at a business that makes you feel like they're doing you a favor by taking your hard earned money in exchange for goods? If so, this place is an excellent choice. We're over Costco. Have you really paid attention to their prices?
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February 2024 by Debra Jones
Even on Tuesday afternoon it was pretty busy, but they kept things moving at the registers. Well stocked, staff was very polite. Can be a little confusing to find things if you haven't been for a bit, as stuff has been moved from the locations it's been in for a long time - but every store does that now and then. A lot of good values - appreciate the store!
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February 2024 by April Anderson
Very busy place. Right off the freeway
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February 2024 by Steve Kim
Costco is always great but the problem here is the parking and entrance and exit. Very congested sometimes. The staff is friendly and I always love Costco’s product selection and quality.
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February 2024 by Kathy Guernsey
Great store
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February 2024 by Crystal Atkinson
Nice location off I-5. Big, clean, and full of great items!
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February 2024 by Bokot Bokot
Worst customer service experience ? so much racism in here.
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February 2024 by Bill Dreher
My daughter and I just shopped costco tigard. The experience was all good until we went through the check out. The checker Kim C. Was so rude and sharp. My daughter was trying to help by handing her our card, Kim literally snatched it from her in a seriously aggressive manner so much so that my daughter looked at me as if she had done something wrong. It appeared to us that Kim was put off by having to check out our goods. Luckly costco is well staffed so we will never have to interact with this woman again.
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February 2024 by Joan Marshall
Staff great! But they evidently are not getting some basic things in, limited brands. They keep moving stock around so difficult to find things for last few months.I wish they didn't have to move stuff around everytime I visit though.A lot of new employee faces. Some may need more training.On 10/9: fantastic staff. However they have moved items all around with similar items on different ends of the store. Maybe they are in process of making room for Christmas stuff. Just a guess.1/2024: Busy & disorganized. Like items were not together. Worse than usual.
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February 2024 by HAYDER YAHYA AL SHAHEEN
A good place to shop and buy whatever the person needs
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February 2024 by Bud Coe
They are simply the best for value...... The Kirkland brand can be trusted to be of the highest quality available. The monthly coupon books are always valuable. If the lines not too long I also buy gas.... that post is a year old and I'm more a fan than ever. I buy everything I can from Costco due to the extremely good values.
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February 2024 by Kyle Cat
Costco members are beginning to understand that this is the WORST COSTCO IN THE COUNTRY! It's the one who's employees make customers feel bad for coming in and overall unwelcome. If you want to be treated poorly, go to the Tigard Costco, where being a customer is a lowly necessity. Do better Tigard Costco!! Any other Costco is a better choice if you want to be happy throughout your shopping experience.
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February 2024 by Joe Gavlas
Gotta quit shopping there. Always spend too much.
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February 2024 by Susan Myers
Westside Costco treats their customers right.
