Extra Space Storage on 16705 SW Pacific Hwy in Tigard offers a variety of storage solutions including drive-up access, climate controlled units, and alarmed units for security. The facility is known for its cleanliness, exceptional security with electronic gate access, and convenient freeway access. The staff is consistently described as helpful, friendly, informative, caring, and amazing, providing exceptional customer service and being forthcoming with information. Customers find the process of signing up and accessing units simple, efficient, and easy. The facility runs a clean, tight, and safe operation, with a manager living on site. While generally praised, there have been rare, unavoidable instances where the gate needed to be left open for repairs. Overall, customers recommend this professional company for its safe, clean environment and highly helpful staff who ensure customers are taken care of and their questions are answered.
So far great. Easy online access with an immediate follow up phone call to see if we had any questions and just to let us know they are available if anything comes up or we need assistance. Great customer service!
September 2026
Overall the space is clean and neat. The location is really easy to get into and the app that is used for opening and closing the gate is fantastic. Final Note - the staff is very accommodating and nice.
September 2026
Great experience with this group. Called to get info on how to close our account. Super simple and did it same day. Everyone is polite and helpful. I’ll be back when I need to rent another storage area.
