Extra Space Storage on 16705 SW Pacific Hwy in Tigard offers a variety of storage solutions including drive-up access, climate controlled units, and alarmed units for security. The facility is known for its cleanliness, exceptional security with electronic gate access, and convenient freeway access. The staff is consistently described as helpful, friendly, informative, caring, and amazing, providing exceptional customer service and being forthcoming with information. Customers find the process of signing up and accessing units simple, efficient, and easy. The facility runs a clean, tight, and safe operation, with a manager living on site. While generally praised, there have been rare, unavoidable instances where the gate needed to be left open for repairs. Overall, customers recommend this professional company for its safe, clean environment and highly helpful staff who ensure customers are taken care of and their questions are answered.