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November 2023 by Thomas J.
These people are rock stars. They not only repaired my car for the problem it was seen for but went the extra mile by cleaning vents for free and performing a multipoint inspection. I am very impressed at the work ethic and value they show.
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November 2023 by Courtney T.
The folks at Henderson Auto are always wonderful to work with. As a woman who deals with all of our cars in the household, I really appreciate their team being honest and upfront about everything. I never feel they're jerking me around or taking advantage of me. They tell me exactly what their recommendations are, with a clear price, and don't ever push for me to get all the work done. I recently brought a new to me car in to have them do a top to bottom inspection and address any issues they found. The car was finished fast than estimated and they provided a comprehensive report with all of their findings along with photos. This is my second car I've trusted in their hands and will be back for my regular maintenance.
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October 2023 by Jorge Orozco
Henderson Auto consistently does a great job at keeping my vehicles maintained. The staff is always super polite, professional, and communicative. Oil changes are excellently priced, as is other routine maintenance. Turn around time on fixes are quick, too!
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September 2023 by Varun Swarup
Henderson Auto is the epitome of professionalism, fair pricing and customer service in the auto repair business, whether compared to other auto shops or higher-priced dealerships. Great to see such thorough inspection reports with photos and details, and the way they flag any items that might need immediate or future attention. I appreciate their text confirmation and two-week advance reminder for appointments. For a single car household, it’s nice that they offer Fridays 10am and 1pm appointments just for the oil & filter change service, rather than their usual drop-off in the morning and pick up afternoon or end of day.
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September 2023 by Alex Mueller
My car suddenly wouldn't turn on nor jump start in my garage. I had plans to take my car to Beaverton Honda where I usually get service, but after a recent experience where they tried to price gouge me on services, I decided to look for a local mechanic.I called Henderson on the Tuesday after Labor Day, Brian let me know that I could have my car towed to their shop, but that it's likely they couldn't look at it until the following week. It was towed in at the end of the day Tuesday, on Wednesday I received a text with an inspection report and suggested fixes, and by Thursday morning my car was ready! The total price came under the low end of their estimate and they didn't try to upsell on any other services. Needless to say, I've found the local mechanic I'm looking for. We'll be bringing both of our cars to Henderson from now on.Services: Auto battery replacement
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August 2023 by Alan Deutmeyer
Brian at Henderson’s is really a great guy to deal with. I recently had work done on my Subaru. I had many questions about my vehicle, and he answered them patiently, honestly and clearly. He was not pushy and even provided recommendations that helped me avoid (or at least put off) costly repairs on my old vehicle. I really appreciated his time. He definitely treated me well and made me feel like a valued customer.Services: General repairs & maintenance
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August 2023 by michael hiransomboon (mikehiranphotography)
Good people who do good work. Love the amount of communication they give and how serious an issue is. Glad I decided to take my vehicles in for service. Will be back.
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June 2023 by MaryPat Owen
I was 1st introduced to Henderson Auto from referral by a friend during Covid. I wanted to support local businesses. I will never go anywhere else! I have a 2006 Rav4. Today, I asked Brian what I should plan on having done next. He basically said "nothing ". I do so appreciate knowing I'm not being taken advantage of as a single woman!
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June 2023 by alexis holcomb
Tried calling today for service, and since someone else already started working on my car the guy said they wouldn't even look at it and that no auto shop would look at a car that's already been worked on. Guess they don't want my money?
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May 2023 by Sarah J.
I brought my car here based on some great reviews and I'm so glad I did. The service was outstanding. I went in with one major concern and a couple of smaller ones. Sadly it was my transmission and just not worth saving. He told me that as soon as they turned it on they figured that out and let me know. They didn't fix all the smaller things, charge me outrageous money and then bother to tell me my car was beyond repair which I really appreciated. I will definitely be bringing future vehicles here.
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March 2023 by Laura Nelson
Henderson Auto is amazing. They’ve been working on my three cars for years… Always honest, reliable, responsive and timely. I won’t take my cars anywhere else. It’s the only mechanic I trust.Service: General repairs & maintenance
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March 2023 by Bruce P.
My van had a failing front wheel bearing which I needed replaced. I got quotes from a couple new shops because my old repair shop recently changed owners and the new owner was was being dishonest with prices on both parts and labor.Henderson Auto is one that came in fair on price for the job. Kindness and responsiveness on the phone from Katy and Brian to my questions and fair upfront pricing brought me in. One additional part needed replaced and he called me to let me know. They charged no additional labor and I price checked the part later and it was same as if I had bought it from a local auto store myself. He also let me know about an additional service originally quoted and that it was not needed at this time and asked if I wanted to skip it and save the money. I can work with a shop like that! Also their up front inspection of your vehicle comes photos of the parts on your car they are diagnosing with costs if you wish to have them done as well. When I went in to pay, Brian showed me the additional bad part from my van and where the damage was to it. They had me in and out in 2 days and the new wheel bearing has been nice and quiet. I never met Kenny the technician but the work speaks for itself.Great Job! I can definitely recommend this shop! The ratings you see here on yelp for this shop I found to be true.
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March 2023 by Laura N.
Henderson Auto has been working on my cars for years. They are absolutely the best! They are honest, reliable, very responsive, great at explaining what's happening with your car, and super friendly. I won't take my car anywhere else. Brian, the owner is is a gem (as is everyone who works there). Henderson is the only mechanic I trust.
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March 2023 by Paul D.
Brought my Nissan X-Terra in for a diagnosis for a 4x4 system malfunction and a general overview inspection. They were unable to to diagnose the 4x4 system issue as it requires a Nissan Scanner, thus needing a Dealer to look at it.They conducted a whole-vehicle inspection and texted me a complete report and followed up with a call to let me know what items were a priority and what could wait. When I went to pick up the car, I was given an invoice with a $0 balance due, which was a nice surprise.Prompt, polite, professional service. Thank you!
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February 2023 by Skiddle28 P
You turned me away for my car being a 99 civic hb and said you don't work on 20 year old cars. I was hoping you were gonna be my main hub being that you specialize in Asian cars. WHY did you not comply with what your selling is my question. Thanks to you I got worked over at Tyler automotive. Blasphemy and poor business decisions on your part
