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April 2025 by Pamela Williams
Most of the dependable tax agents have left that have been there for years. Hum...was just handed my return without an green H&R envelope for my documents. Told this store didn't have the money to get any this year. When I spend over $250.00 dollars to do a 15 min return 1 document envelope is the least you can provide to me. Will not come back after 7 years of loyalty.
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February 2025 by Judy
I got my taxes done with Hsiao Hsuan (Karen) Huang. She did an exceptional job and really checked the best ways to save me money! I am so satisfied with H&R Block in Tigard! I highly recommend Karen!!
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February 2025 by Adam Balsiger
Horrible staff and management throughout. They botched our taxes when filed and after a year of trials, stress, and doing everyone’s job for them… they received our money a year later, only to deposit them to the wrong card. Now we are still in the middle of this mess waiting for the IRS to get the funds back to them, instead of taking care of us. They were however willing to do a free tax service this year so they can get a write off. Worst business practices I’ve ever seen and I’ve run my own businesses for 15 years. Disgrace to the management staff in house especially with the exception of Lex, the receptionist who was more helpful than the manager. A monkey could do these simple returns. Piece of mind is not included in their “piece of mind” garbage promotion.
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May 2024 by Laurie Iams
Thank you for taking the pressure off me to get my taxes completed in a timely manner. You have been friendly and helpful.
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March 2024 by Sandy A
Staff was friendly. Our tax lady was knowledgeable, kind and friendly. Highly recommend!
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March 2024 by Mason Siebers
Tasneem Danka was completely disorganized and quit rude throughout this tax season. She speaks over people and inputs incorrect information, and acts offended when you ask her to correct it. This year we have been jumping through hoops to get our refund since she incorrectly marked our bank account as a checking, when it was a savings. Small mistakes cause big problems, and somebody with “11 years experience” should be a bit more meticulous. She told us our payment for H&R Block would be pulled from our return and that we were all set to go, sent us on our way, then called at 7am the next morning yelling over that phone that our return was waiting to be filed because we walked out without paying. I went into the branch to attempt to clarify the situation and she began gaslighting me into believing she never told us the fees we owed would be pulled from our return. I ended up paying and while I was there I told her she had checked the wrong box as to what type of bank account we were using, and she said everything should be just fine and it wouldn’t cause an issue. She couldn’t have been more wrong. She’s completely unprofessional, and has one hell of a jaded attitude. Never will I return to H&R Block, they charge triple the price any online tax systems do and staff their locations with rude inconsiderate people.
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March 2024 by Carmelitta Harris
I felt comfortable communicating with the person doing my taxes. The tax preparer was very knowledgeable, quick, and efficient.
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September 2023 by Brian Frank
Gave me a price and after taxs was done it was double. Went to another HR block and the price was half the cost of the Tigard location.
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September 2023 by Randy S
Quick, convenient tax preparation.
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September 2023 by Hana Bosigin
Fast and efficient service
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September 2023 by Cindy Galvan
Knowledgable and great customer service
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August 2023 by Amanda S
If I could I wouldn't have even put one start h&r block sucks, can't cash there checks anywhere and of course they say there nothing they can do. H&R is the worst
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April 2023 by Joanna Carranza
Unorganized & big lack of communication. Our appt was for 2:30 and we weren’t seen for 40 minutes. Then when we started, my taxes weren’t ready (even though I called ahead because I hadn’t heard back, and they say they were ready to sign) and the “preparer” took 20 minutes in front of me just copying & pasting. Something I literally have done myself on TurboTax for ALOT cheaper. She then charged me $385 for her time and preparation.My partner was also told he couldn’t claim any work expenses, which I find untrue, and that he was just out of luck on those expenses. Awful experience, won’t ever recommend, sticking with TurboTax.
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April 2023 by Yana Tsyplakova
Had a good experience at other locations, but this one was completely unprofessional, disorganized, and incompetent.
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April 2023 by B Frankz33
Gave me a price and after taxs was done it was double. Went to another HR block and the price was half the cost of the Tigard location.
