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March 2024 by L. VD
Lisia was incredibly helpful. I was worried we wouldn't be able to fix my antique wedding ring. But she was very reassuring and found a solution.
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February 2024 by Dennis Mansfield
Katherine was very personable, very knowledgeable, very helpful, and in no means pushy.
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February 2024 by Angel Landron
Great customer service! Highly recommended!
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January 2024 by Susan Adams
Fabulous customer service and attention. We went to Jared's to find something similar to what we had seen online. They did not have any thing available but were able to custom create EXACTLY what we wanted. Most of it was done in house and in a very timely manner.
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January 2024 by Rachel Green
Very poor customer service from my experience. I needed to have a ring resized so I called this location and they said they would be able to do so in about 2-3 days. All they asked me over the phone was what type of metal the ring was, I told them and they said they would be able to resize it for me. I drove over an hour to drop it off and then the older woman that assisted me there told me that they wouldn't be able to since they only resize diamond rings. She also was fairly rude during the interaction and walked off before I could even ask anything else. It was clear she didn't care to help me, even after driving all that way and being told over the phone the phone they would be able to take care of it. I just wish I would have known all this before taking the time to go there. I definitely wouldn't recommend this jeweler and won't be returning in the future.
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December 2023 by Andrew
My fiancé and I went to Jared to look around at some wedding bands. We were pleasantly surprised by the excellent customer service that we received from everyone in the store, but specifically from Connor and Lisa. They both took the time to get to know us, ask questions about our wedding, and be very engaged and helpful with what we were looking for. They even tightened the clasps on her ring, and cleaned it for free! It was one of the best customer service experiences I’ve had at a jewelry store in a long time, and we were so happy to get to know them.
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December 2023 by Eric R
Wife and I had a wonderful experience at JARED Bridgeport. Working with Kris to customize a black diamond ring from 173 miles away was one of the best customer service experience. Kris communicated with me very well via phone/text / email providing pictures, pricing.Knowing that Kris still had to work with in store customers she still went that extra mile to accommodate my needs being I wasn’t able to just walk in to the store do to my distance.After few weeks of working together back and forth it was a satisfying day wife was happy with her new 10 year anniversary gift.Thank you, Kris and Will for the wonderful experience will be seeing you soon for another purchase.
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November 2023 by Matthew Kivel
I got my fiancée’s engagement ring and our wedding bands here. The ring was custom and the team at Jared worked diligently with me to refine the design. The ring was gorgeous! We then came back to get our wedding bands. Not only did all the staff remember me but they seemed genuinely excited to work with me again. When getting ideas for the band for her they were extremely patient and showed us many options. Once we came up with a design we made a custom band. They were extremely detail oriented and made sure she got exactly what she wanted. No only that, they went out of the way to ensure the design perfectly complimented her engagement ring. When we went to pick it up they were extremely excited to show the finished product. Everything was beautiful and the team there were phenomenal! I know where I will be going back to to make any future jewelry purchases!
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October 2023 by Tasha Johnson
Kathy and Cory were excellent in helping us choose our wedding set. With a beautiful, customized engagement ring and a unique wedding band. They were always helpful and patient. Thank you!!
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October 2023 by Angela F
I recently upgraded my wedding set. The service that I received was outstanding. The staff were friendly and professional and worked with me to create a custom set to go with the Diamond they had sourced for me. I have since recommended Jared to several of my friends
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October 2023 by Jeffrey Crouse
It was a wonderful experience at our first and second purchases at Jared. After looking for an anniversary wedding band for my wife after thirty years of marriage and looking at several stores, I went in to Jared near Bridgeport Village and found the ring we were supposed to have. All the staff are very welcoming and warm including Connor my wife loves her ring. While we were there we looked at men’s time pieces and my wife purchased the TAG Carrera for my 30 anniversary gift we love it as well. If you have never been there I would recommend you stop in and meet with them and I absolutely guarantee you will love the service and they would be grateful for opportunity to earn your business. Thank you again:
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October 2023 by Chance Cox
Dear Jared,My entire family enjoys a trip to your store. Connor has personally spent hours showing and allowing my two sons to try on every G-Shock watch in stock. Never once have I felt any pressure or urgency to make a purchase. The manager of this location has also discussed great restaurants nearby and other places to visit. The service after purchasing here is excellent! I picked up something for my wife and they had it sized the same day knowing I had a long drive home. The staff here is rare these days at how accommodating and knowledgeable they are. Every time I visit it is my pleasure. They have gone above and beyond for any warranty issues we’ve had and always made things right. Again I always feel they appreciate my business and wanted to say thank you.Respectfully, Chance.
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October 2023 by Eddie Frost -Bite
I went in to Jared Bridgeport to look for an engagement ring for my fiancé, immediately I was treated with wonderful customer service from Kathy, Phala, and Allie. They worked with me patiently and kindly, until I found the perfect ring for my fiancé. They even custom ordered it, and had it ready within five days, which was my deadline for my proposal. I can’t express to you how wonderful, professional, and knowledgeable they were. I would highly recommend anyone to go see them at Jared. My experience there exceeded my highest expectation. These days I believe good customer service is lost on most retailers. It certainly isn’t with the people of Jarred.
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October 2023 by Melissa Scott
Do NOT get your ring fixed here. I went into return something my husband bought me and they asked me if I wanted my ring cleaned while I waited. The lady told me I had a loose stone and that the prong needed to be tightened. I picked it up after a week and there was cleaning solution stuck in two diamonds. They told me that I had to remove the diamonds to get the cleaning solution out., which resulted in keeping my ring there for another two days. The diamonds look depressed and not like the other diamonds. Ruined the one sentimental thing I ownUPDATE: the damage was worst than I thought. I Took my ring into a reputable jeweler in Corvallis, OR and the jeweler informed me Jared had stolen two of my diamonds and replaced with lower quality ones. They damaged my settings which will now cost 720$ to fix. See pictures attached . So upsetting and concerning for how many people they have done this to.
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October 2023 by Sam W
We had the most amazing experience at this store. Will, Lisa and Phala truly took their time with us and went above and beyond. I went in looking for a specific wedding band style I had in mind and they took their time to digitally draw one up for me. If we could give more than 5 stars we would. If you are in the area and wanting any sort of jewelry, definitely make the trip to Jared at Bridgeport.