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February 2024 by Ian Lamm
They stole from my mother. She got her oil changed here, they told her she needed new tires, transmission flush, etc, charged her outrageous rates for what she agreed to get done. THEY STOLE FROM AN ELDERLY WOMAN.
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February 2024 by tiffany Jenkins
Talk about above and beyond! Mike was wonderful and topped off my fluids and was so honest and kind. Troy the manager also came over and helped answere questions I had and made wonderful suggestions for my Honda. Thank you both so much
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February 2024 by Fallon A.
The fastest jiffy lube in town! Super nice staff and great service. I'll be back like the terminator, no doubt!
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January 2024 by Jon Renner
Been using this location for many years on my F150. Every 5000 miles and I drive 30k per year.But no longer will.After oil change, was driving down I-5 when severe clattering started from engine. Immediately took exit and parked in Fred Meyer lot to check oil level. None registered on dip stick.Bought a gallon of synthetic for $27 and engine sounded fine. Called Jiffy and they requested I return, which I did. After inspection over the pit it was discovered that the filter was leaking and most likely from being dropped with damage to edge - their words.They replaced filter and topped of oil.Now you might think they would have apologized and reimbursed me for the expense of the gallon of oil I had to buy - but that did not happen. Unbelievable.So just a warning - ⚠️
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January 2024 by Ty Hickey
I got quoted 3 different prices for an oil change by 3 different employees and the amount I ended up paying was not any of those 3 quotes. Their quote is apparently for 5 quarts of oil but mine took 6 and they didn't bother to tell me. I was told I also needed a coolant flush and he said it was $79 with $30 off. Then they tell me everything is going to be $359 or something. Apparently he meant $179 for coolant flush..not $79? They need to get their quotes consistent and accurate and in writting...not from 3 different guys verbally. Very unprofessional
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January 2024 by Shawn T.
Today i had a problem arise my bottom skid plate on my car was dragging cause i hopped the curb cause some douche pulling a trailer cut me off, was stressin and pulled into jiffy lube, asked them if they could help me out by pulling it off for me, first place i stopped at said No so wasnt too sure if Jiffy would do it and well they didn't hesitate they had me pull in and pulled it off for me and even filled up my tires for me, its the small things that matter, thanks jiffy lube for helping me out tonight i super appreciate it..
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January 2024 by Billy Bennett
Dead battery. Called them while waiting for roadside assistance and drove over after getting the jumpstart. They had the battery waiting for me and I was back on the road in under 20 minutes.
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December 2023 by Eshmee Love
Terrible. My review has been deleted from the show history twice now. Do better.
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December 2023 by Ford Prefect
Service was acceptable. When they rang me up to pay, they forgot to apply the coupon to the transaction, they reversed it, letting me know it may take a week to reimburse me for it and then did another transaction with the coupon.
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December 2023 by Matthew Nelson
Advertised $25 off oil change, asked for full synthetic (5 quarts) the employee dodged mentioning anything about the price until he ran my card, and when he brought the receipt I was shocked.After the discount, it came down to $86. Which, of itself, is on the higher end but not terrible. The price for 5 quarts of full synthetic retail is between 20-30, with a filter being about $10 for mid grade. So at worst cost of material is $40, so in this case they charged $60 for 20 minutes of labor - not to mention markups as I’m sure the oil is wholesale.You’re telling me you’re charging $60 for labor? For a freaking oil change? No, you marked up the price temporarily and then offered the $25 discount to draw people in - along with dodging any quotes/price detail until the card is ran.This was my first experience with Jiffy Lube outside of fleet vehicles, and it will be my last. I would’ve happily paid $60-80, as is the premium for not doing something yourself. I’ll make sure to change oil for all of my friends and family before I let them get screwed over by deceptive marketing like this. Even Valvoline is better.
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December 2023 by Kevin Wade
Came in for a standard oil change and the manager Troy noticed I was low on coolant. Ran a quick test and showed that I needed a flush and replace.Was able to find some coupons and his team had me back on the road in just a few minutes
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December 2023 by Ron Clark
Great Customer Service! The guys that worked on my car were very professional and got me in and out quickly. The manager was very friendly gave me a better discount than what I found on line.
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December 2023 by Sabrina Q.
They lied to me about my brakes and charged me for a piece I didn't need. There was about five guys that surrounded just me, a girl. I tried calling my dad several times but he wasn't answering. I should've noticed their faces and the smirks but I just wanted to get out of there. When the guy apologized, I said " don't be sorry, I really need the part right now?" His eyes widened and he just said haha yeah awkwardly. THIS PLACE IS NOT TRUSTWORTHY AND THEY WANT TO CHARGE YOU FOR THINGS YOU DONT NEED. HOW DARE YOU GUYS BE SUCH SCUMBAGS TO STEAL FROM WORKING PEOPLE! Karma is a beautiful thing and I know it got those boys in the end. Please go anywhere else.
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November 2023 by Adam Kirkland
I'm the kind of guy who's always a bit skeptical when it comes to mechanics (several long stories) but this specific jiffy lube is a breath of fresh air. I met a guy named Troy and I felt like he actually had my best interests at heart. He asked me good questions about my maintenance scheduling, didn't do a "hard sell", was professional, answered all my questions and most importantly, he cared.This is going to be my home service center unless I need hardcore work done to my car. Got my oil today and I'll be back for brakes within 2 weeks. Gonna get some more minor work done that day as well. I'm so grateful I pulled in here!!
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November 2023 by Penny Kayser
These guys did a great job for me... I was very pleased and will continue to come to this location. Thank you..Service: Oil change
