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October 2025 by Suzie Peachin
Appreciation to Levi who noticed the condition of my tires prior to a road trip.
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September 2025 by carla dencklau
Quick and friendly service! They even alerted me to a boot that will need replacing soon and told me my brakes were fine when another business had told me they needed a complete overhaul. A+ to these guys at Les Schwab!!
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September 2025 by Blake Piper
I'll be sticking with the NW 19th location.
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August 2025 by Max Horpynych
Excellent service! They changed the wheels on my truck very quickly and saved the rest of my trip to New York. Huge thanks to Levi!
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July 2025 by erika gordon
The staff greeted me immediately and had great advice on new tires I was in need of
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July 2025 by Rain Rabbit
I had a PSI warning light that came on. They were kind, and took time to hear me on a very busy shop day. I would not hesitate to go back. They work very hard at this shop.
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June 2025 by Laurie Cole
What a wonderful experience getting my new tires! This location has the nicest employees! Their dedication to their customers is just amazing!
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June 2025 by Lisa Marshall
Awesome customer service from Admin, Tammy! Fast, friendly and a great team!!
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June 2025 by Michael Smith
Love my time here! Made an appointment to get new tires, I wasn't sure what exactly I wanted. When I showed up to my appointment, they were able to help me see my vision on what I wanted on my truck!
Thank you from the customer service at the desk! To the guys in the shop that put them on for me, great team!
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June 2025 by Aryanna Koskey
I don’t know why people are leaving such bad reviews, but the experience i’ve had here is fantastic! Tammy has really been a very helpful admin and explaining everything throughly to make to make sure I understand everything. Andre and Tammy has been a fantastic team to me, especially that I don’t know everything about car maintenance.
Don’t listen to what these bad reviews have to say. My experience here has been a 10/10!🙌
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June 2025 by Kristy Ritchie
Great staff and service!!! Totally recommend them. Will be back in the future.
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June 2025 by Tim Koskey
Rolled in this store with 1 flat and 2 more tires about to blow. Derek and Andre jumped right on my truck, pulling the wheels off & tires off while they sent someone else to the warehouse to get the tires for my truck. We they got back the tires were put on very fast. Felt like I barely had to wait
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June 2025 by Ryan Johnson
I had an incredibly disappointing experience with ANDRE, the employee working at the front. I’ve been to this place before and never encountered any issues right from the start, but this time was completely different. As soon as ANDRE saw me walk in, he immediately adopted a rude and dismissive attitude. I calmly explained that I had a nail in my tire and needed it repaired. Before coming in, I had even called to confirm that the tire repair service is free, as long as the tire is repairable which they had always done for me in the past without any charge.
Instead of offering help or understanding, ANDRE snapped at me, telling me to stop running over nails, as if I’m purposely driving over them. Obviously, no one drives intentionally over nails, and it’s not like you can see them on the road ahead to avoid them. If I could, I certainly wouldn’t have this issue.
Andre’s attitude was completely unprofessional and unacceptable. He needs to speak with the owner and work on his customer service skills because this was by far the worst experience I’ve had here. Usually, I don’t bother writing reviews, but when someone is as rude and disrespectful as he was, I feel compelled to share my experience so others know what to expect.
I even spoke with his coworkers to find out what the issue was and explained the situation where he was attempting to charge me unfairly. They were genuinely surprised and taken aback that he would try to do that. In fact, one of them seemed like they wanted to say something about Andre’s behavior but chose not to, probably because they wanted to maintain professionalism. It was clear from their reactions that this isn’t the first time Andre has caused problems, and the staff may feel uncomfortable addressing it openly.
If you don’t like your job, please consider finding something else! I also checked the reviews, and others have had similar problems with this same person. That should say a lot. If Andre keeps working here, he could seriously harm the business. I don’t understand why he’s still employed here he really needs to be let go.
To Management: I know you’ll likely see this review and consider responding with a generic, copy-and-paste reply—but I want to be clear that I’m not looking for that. I expect a genuine, thoughtful response that actually addresses the concerns I’ve raised, along with meaningful action. If you're not prepared to take this seriously, then I’d prefer you not respond to my review at all.
Thank you 😊
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May 2025 by Miranda Tompkins
If you like, having things mansplained to you in a condescending and irritated tone, you will love Andre at this location!
I’ve exclusively taken my cars to Les Schwab for brakes and tires for the last 15 years and have had nothing but good experiences, up until today. My advice is to stay away from this location.
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May 2025 by Paul Weber
As usual ... top notch service ... whether it's tires, travel trailer tires, replacing brakes, replacing an axel on our travel trailer ( yikes that was expensive ... although Les was way less than the other shop ), or as i am doing today, getting a 4 wheel alignment ... these guys are knowledgeable, courteous, fast, and fair priced.
Highest Recommendation
