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April 2024 by Sumi K.
I was refused permission to look at the furniture and was kicked out. A clerk named Azi said that if you want to look around, go to a regular Macy's store or Target. I will never go again.
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March 2024 by Thomas J.
Do not shop here. They are totally crooked. The delivery fee is per piece so 2 chairs is two fees and a table is another fee. It's insipid how they lie about the real delivery fee. If this is not bad enough the mattress salesmen lie about warranties. I told my clerk I didn't want a warranty and he said fine but do you want a mattress protector. I said sure and he informed me it was 140 dollars. Come to find out he had secretly sold me a warranty. I saw his deceit and was able to stop the warranty. This store is truly no better than a fly by night front for fraud. I went back today 3-4-24 and they now carry nothing in the store and charge a 75 dollar fee to move items from the warehouse to the store since as was explained to me the store has no inventory. This store and I'm astonished to say it has gone from bad to worse. Macy's is closing stores and I hope this is one of them.
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March 2024 by Kyle Sugden
This is fake
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February 2024 by Arturo Leyva
A very nice place to buy furniture
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February 2024 by Roxanna Smith
Beautiful store!
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February 2024 by Carl Foleen
We were concerned that a furniture shipment that had been delayed by the atrocious road conditions promulgated by the winter snow/ice storms. As a backup, we needed to find an alternative "just in case" the shipment was lost in transit. We were very capably assisted by Azi, who presented some very affordable items that - quite honestly - would have been our first choice had we not been homebound by the weather and road conditions. This will definitely be the first stop on future home furnishing shopping expeditions. It is a hidden gem in the metro area, worthy of your attention and consideration. The pricing was very competitive compared to the online alternatives, and the bonus is local delivery with no assembly required.
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July 2023 by James T.
Nightmare experience, do not spend your money here. We have been sleeping on the floor for weeks due to Macy's mistakes. Will be sleeping on the floor for another couple weeks. They ordered the wrong box spring two times in a row. Doesn't fit frame.The salesperson ordered the wrong box spring to go with the mattress, so the bed doesn't fit on our frame. We called and asked her to order the correct one. We explained that we had been sleeping on the floor for weeks while waiting for the bed to arrive. A week later, we found out she ordered the wrong size again (the same as the original order). This is causing more delays because the right box spring is backordered. This is terrible and was totally avoidable.
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June 2023 by Alyssa Shifrin
Our experience here would have been much better with a less pushy salesperson. She greeted us when we came in and said that she was there if we had any questions which was fine. But then she checked on us and didn't listen when we said we prefer to shop alone and would find her with any questions. We felt so uncomfortable with the lack of space to have a private conversation about whether we thought the sofa would work for us or not that we left the store and probably won't be buying a sofa from them even though my last two sofas have been Macy's sofas and I tend to like their style.
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April 2023 by Lore B.
Good buys, good quality and helpful associates. Beautiful furtniture.
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March 2023 by Jim Martin
Very good help today, we bought the first chair we found.
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February 2023 by Yaser Salem
It is excellent shopping experience, wide variety and price, cashier is helpful, thanks Macy's
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August 2022 by Pedro Aceves
This place has amazing stuff on the inside.Pool tables, poker tables, bar setups for homes, roll ball arcade machine, all the gaming chair setups you could want, and then randomly fancy carpeting and bedding.You guy excel in your merchandise but fail in your advertising.I would love to furnish my him with a lot of stuff you guys possess.Plus there was a good amount of stuff discounted.I think it was a diservice not to inform the public more of what you offer at this location.Plus not a single representative came up to me to help in the half hour I was there.Not sure if it was due to undestaffing or not wanting to help a darker skin shaded member of society, but you could brush up on code of conduct handbook.Couldn't help but to notice your customers of non color descent were getting all the attention.Just an observation.Hopefully all these suggestions help make you guys some more money. ?
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June 2022 by Rachel E.
Krista was SO helpful. She has helped my sister and mom buy furniture from her. She was knowledgeable about the products while being incredibly personable, friendly, and professional. She was patient with me as I continued to ask a million questions and for so many different quotes!
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May 2022 by Fernando Aranguiz
We purchased a bed. They had the best selection and very good offers and discounts. No pressure on selling. Denise, the person who sold us the bed was very knowledgeable and respectful and went out of her way to accommodate our needs.
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February 2022 by Daniel Doumani
I would suggest not ordering furniture from this location. They are extremely deceitful. I ordered furniture in August that was "guaranteed" to get here in one month. That one month continued to get pushed out and the only way I found out was because I called. I never received any notifications. A few weeks ago I received a notification that my furniture was delayed until February. I called and complained and was given some credits. No one at Macy's was actually able to give me any helpful information, outside of these are the dates we see in our system. So unhelpful. Today, I received a notification that my furniture is now delayed until next June. I am absolutely appalled that it will be a year for my furniture to get here. I encourage those out there to question any sales people you speak with at this location. They will most likely give you false information to make a sale, then the dates will change immediately.1/11/22 Update: Furniture continues to be delayed. Now delayed until August, which would be a full year since ordering