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February 2024 by michael satterlee
This office is always operating professionally and efficiently when it comes to my problems and questions I always thank them !
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February 2024 by David Hayden
Michael is good to work with. Efficient and friendly.
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December 2023 by Justin Swartz
Absolutely awful. Incompetent is an insult to those who struggle with incompetence. Do not ever pay this man money to be your insurance agent. He fumbled everything and is never even in his office. "Working from home." What a joke. I wish it could be zero stars. I had a lady hit me in front of his office, called and asked for video footage, and he couldn't be bothered. And then "it wasnt in the cloud anymore." A month later. Never trust this man. He just sits and pretends, and that is when he is actually in his office. His assistant with broken English is more helpful. Do not trust this person, ever. Snake oil at its worst. Complete neglect and incompetence. I can't believe he still has his license.
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November 2023 by Holly Weber
My personal State Farm agent Micheal Nelson, has ALWAYS been there for me whenever I have called!!! He has always been PROFESSIONAL, INFORMATIVE, and PATIENT in answering any questions and/or concerns that I may have had over these last 5 years since I have been a policy holder with State Farm.Just today in fact, he corrected a customer service communication error, which could have affected me greatly, if the worst was to happen!In short what I am saying is, NEVER undervalue or underestimate the IMPORTANCE of your local STATE FARM AGENT!!! I am grateful and appreciative that MICHEAL NELSON is my agent, and I HIGHLY recommend him and his team, to ANYONE needing car, home, renters, and/ or life insurance!Sincerely,Holly Weber
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November 2023 by Eladio chavez Rodrigues
Excelente servicing de parte de Agethza, highly recommended, very knowledgeable, kindness, and friendly attention
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October 2023 by Khalid Moutrib
I had a great experience with Agethza on the phone, she was very clear and very helpful, am glad to have my insurance with State Farm ?
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October 2023 by vonbroros
On this location, they offer bad service, and they charge you a lot of money for no reason, when I asked them why you increase my price they told me if you don't like it shop round….. and I'm glad I did change this insurance company, now I find a good deal with different insurance company thank God I did....
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October 2023 by Sharon gerlach
Michael and his Team are great to work with! They respond to requests in a timely manner and were very helpful to me when my condo policy was in need of changes. I appreciate their hard work and I feel more secure after their recent assistance.
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April 2023 by Calvin Savage
I have been working with Michael Nelson for several years now and it has been such a pleasure! You that the staff here are invested in their work and the integrity of it. I'm super grateful for all they've helped me with.
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February 2023 by Sue Golder
As soon as Mike got our policies from our agent in WA, he sent me an email and called in order to get the ball rolling. He was friendly and prompt, and looked for ways to save us money as we reviewed each policy. Highly recommend!
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February 2023 by Tricia Peters
Michael Nelson was wonderfully responsive and helpful to us! He answered calls promptly, was fully engaged, and had ideas how to optimize our coverage.
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February 2023 by Common scence
I have had Michael Nelson as my agent for over a year now and he has been velpful with all of my insurance needs, he is pleasant to work with and explains thinkgs clearly
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February 2023 by Beth Moore
Have always had great and friendly customer service with Michael Nelson. (State Farm). It's so nice to have a direct contact with Michael rather than having to wade through an automated phone system. Highly recommend!
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February 2023 by Greg Moss
Michael Nelson and Team are always professional, informational, and respond in a timely manner. Excellent customer service. That is why I have been staying with State Farm for more than 30 years!
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February 2023 by Kori Shikina
Michael is always quick to respond and takes the time to explain things in detail. Excellent customer service!
