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September 2023 by Tauna
I reached out to Tualatin Mobile Screens to build me a new screen door. Mine that had been on for 20+ years and one day totally collapsed on itself. They had one of their seasoned technicians come out and measure. He seemed to really know what he was doing in terms of measurements. However, once my screen had been built and another technician came out to install it, the screen door handle collided with my security gate handle. Anyway, after some back and forth, Steph really came through for me and spoke with her manager and rebuilded the screen door because of the problem. Jason S. came out and installed and I am happy with the finised product. I have to work a little to get the lock to latch, but overall, it was money worth spent. Jason was very competent and he made the install a pleasant experience. This is not a quick process because they have to build the door. So, from start to finish it was about 2 months before I received my screen door. I would use this company again and I am happy. Props to Jason S. and Steph in the office for really understanding the error that was made by the first technician (in measurements) and really taking care of me. Bravo Steph and Jason S. and anyone involved in building it! Thank you.
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August 2022 by Derek Neuville
Screen quality is good, price is fair, the only thing that kept it from 5 stars was the installation had to be rescheduled a couple of times due to the assigned technician being unavailable. I still would recommend them for window screen services as they were professional and thorough during measurements and installation. Also if you have to call their customer service then you get a response right away, virtually no hold time.
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April 2022 by Vik Murthy
I had a very poor experience with this company. After a lengthy conversation with the customer service person who answered the phone, I received a quote of roughly $1,800 for 22 screens. When I received the formal estimate the following day, the quote has risen to nearly $3,500. While the customer service rep apologized for her mistake, I frankly don't trust this company and its exorbitant nickel-and-diming pricing methodology. I found a higher-rated and much more affordable alternative through a quick Google search.
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March 2022 by Sun P.
Had to replace multiple very damaged screens. I took 6 screens, and two they were able to replace just the screen, and 4 completely remake. It was great price and pretty fast. It's about 1/2 price of what Home Depot charges
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February 2022 by Keith Wood
I’m very happy with my with my Tualatin glass experience. From the estimator to the installers everything was very professional.
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January 2022 by Marilyn Vogel
So happy my sliding glass door is fixed! Great, professional, curteous guys. I will definitely recommend your company.
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January 2022 by Brad Flores
Had a great experience with Tualatin Valley Glass. They were very professional and did an outstanding job! Will definitely use them again!
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January 2022 by Linda Schuster
The installation was done well by very capable professional individuals who were polite, informative, and neat(no mess left after installation.)
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December 2021 by Kim Parker
Exceptional service and great quality. We had new screens put on all of our windows and sliding door. Mobile Screens came to our house and took care of it all in just a few hours, cutting and installing the screens while here. We didn't know we were accidentally overcharged until a check came in the mail to reimburse us. High integrity, good business!
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December 2021 by Derek Neuville (N3xium_Crash)
Screen quality is good, price is fair, the only thing that kept it from 5 stars was the installation had to be rescheduled a couple of times due to the assigned technician being unavailable. I still would recommend them for window screen services as they were professional and thorough during measurements and installation. Also if you have to call their customer service then you get a response right away, virtually no hold time.
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December 2021 by Jeannie Killianey
Staff at all levels were friendly and professional. Our window issue was taken care of in a timely manner as promised. Would definitely recommend.
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November 2021 by Janice Brotherton
Best experience for window replacement !!Gabrielle was polite and professional. Quick, and left no mess. I will definitely refer to others, and use in the future for all of my glass needs.
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November 2021 by Skip Trantow
I liked that they updated the job status via text. That made it very easy to coordinate with them.
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November 2021 by Susan Porter
The estimate then the actual work scheduled all timely and professionally done. Excellent communication and service priority throughout.
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November 2021 by Dixie Hockema
Kuddos to Damien for reaching out via caller ID to get my business. I accidently called TVG then hung up but Damien called back and got my business! I don't know about you but if a contractor or business calls you back these days they've already won me over! But the excellent customer service didn't stop there.Gabe showed up on time and got the bid back to me when he said he would. Each and every encounter I had with TVG was very positive and timely. I only had one little hiccup with them over scheduling but they quickly fixed it and made it right!Rubin also did a great job with the installation of the glass and was very respectful of our property and making sure the job was done to my satisfaction. I will definitely be calling them for future projects!
