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April 2024 by Elijah Craft
Came in for my birthday to get sized and fitted for a running shoe and absolutely love it. Connor gave me demo, and was incredibly helpful in helping me identify what works well for my specific needs. Highly recommend!
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April 2024 by Kalsang Tsering
Three employees working on Saturday morning was rude and very unhelpful. It makes me feel like race discrimination. They were very helpful and polite to white customers who got helped instantly and we had to wait forever.
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April 2024 by Mary Norville
I’m very happy with our experience at Bridgeport New Balance today. The shoe sales person, Connor, helped my special needs brother find the best shoe for his needs. By thinking creatively and engaging my brother in a way that he understood, Connor got a good fit with shoes to support his medical/physical needs. Most salespeople don’t know what to do with someone who is nonverbal and just shut down. We’ll be back.
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April 2024 by K
The best customer service I've ever had in a shoe store, I never found the more perfect pair of shoes then I did in there
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April 2024 by Kim Price
This store is excellent. Great customer service and knowledgeable, helpful associates. I love New Balance and have been loyal to the brand. I will not repurchase the 880’s until they redesign the ankle collar. I have found the loose fit of the collar is a debris deposit creating the need to stop mid walk, run or hike to empty out the shoe bed.
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April 2024 by Steven Miller
My 4 month old pair of NB shoes were showing early signs of wear inside the left shoe. Marcus helped me go home with a brand new pair as a one-time replacement. A whole new level of service for "shoes". Highly recommended for this reason alone.
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April 2024 by Alina Kuropyatnikov
First time buying a pair of new balance shoes and my experience was great. Felt super welcomed and 3 different people asked if they could help me find what I needed. I don’t remember his name, but tall athletic build curly haired guy helped me (maybe Cody?) and got me sized, turns out I’ve been wearing the wrong size the past few years. My feet have never felt better. Thank you New Balance!
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March 2024 by Christian Gomez
Top notch service here from knowledgable staff. Griffin took the time to help me find a shoe that fit my lifestyle and needs. The fresh foam really helped alleviate plantar fasciitis for me, and I would recommend these shoes to anyone. Definitely will come back here for my next pair.
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February 2024 by Tyler Matta
My wife and I came in for new shoes and were helped by Connor. He was knowledgeable, honest, and attentive. Great customer service. We left with three pairs of shoes and inserts!
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February 2024 by Cole Kuehn
Connor was super knowledgeable and helpful when I came in to get a pair of shoes for work. After seeing the results of my foot scan and asking me questions about my job role and activity level, he pointed me in the direction of shoes and sole inserts that were comfortable and reduced soreness. Top notch customer service! I will be coming back when I buy shoes again.
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January 2024 by Lee knight
What an amazing store super helpful, fitted me for new shoes Joshua made sure they fit perfectly and my feet did not hurt and I was comfortable. My spouse also got fired for new shoes . This was well worth the drive from vancouver Washington !! Thank you Joshua
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December 2023 by Kevin Pham
Mitch's excellent customer service made my shopping experience truly enjoyable. He greeted me promptly, attentively measured my feet for the right shoe size, and went above and beyond to find the perfect pairs that suited my wide sizing. I'm grateful for his assistance in helping me find the ideal shoes.
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December 2023 by André François
I came with some friends to look around but this dude named Conner scanned my feet gave me a bunch of good tips. I didn’t know I was wearing the wrong size but he got me correct. Definitely ask for him if you go there!!
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November 2023 by Mike Hogan
Josh was extremely helpful, knowledgeable and caring. He used the machine that tested our feet for the correct shoes. My wife and I are very happy with our new shoes and insoles, especially now that our feet, hips and backs are hurting less.
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November 2023 by John Smith
This is easily my favorite shoe store. The staff members are always extremely knowledgeable and helpful. The selection of shoes update frequently, and the test area is nicely set up.This location makes it easy to recommend to all. According to the clerk, they have shoes up to 16 in the store.
