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December 2023 by Daniel H.
I have ordered from the Paddle Palace 4 times since our office has gotten serious about pong. I call the paddle palace occasionally just to talk about what I might need in a paddle. All of our office members who play have become fans of the Paddle Palace. We always receive our gear in a timely manner, the service and support is great, the products are the best available, and the catalog is amazing. For the people who get on here and complain about playing on-site and getting their butts whooped, grow up a bit.. anyways, nothing but love for the paddle palace.
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October 2023 by Nathan Vang
Have bought two paddles from PaddlePalace. My pengrip paddle was purchased several years ago and it was amazing. Constructed really well and at a great price. I just made a recent purchase around 10/08/23 and I have nothing to complain about. The paddle was constructed well and again, at an amazing price. I will forever go to PaddlePalace for my paddles.
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September 2023 by Weida Qian
I always go to paddle palace when I have table tennis equipment needs. It has everything I need with reasonable price. Ayllon is very knowledgeable and helpful. He is willing to go extra miles to help customers. Thanks Paddle Palace!
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August 2023 by Chris Hokett
Bad customer service for a #1 distributed in America!! These guys had an employee who sold me a paddle which he said had fiberglass and was a pro paddle much better than Stiga Pro Carbon I already had. Even after telling them I was not a beginner, and I wanted something more advanced, the guy recommends their brand of all-around paddle and some junk rubbers telling me it was much better than the junk I already had. Believing he knew best, I bought what he recommended. He must have needed to off load an already returned paddle and saw me as the perfect out of town sucker!!Three days later, I stop by to talk to the guy about the junk he had sold me, and they told me he no longer worked there.I then talked to the Vice President of the company about the situation, and he basically called me a liar, and would not refund even half of the money because he didn’t hear the conversation!Even though I had also spent $380 on another paddle and six new rubbers, and was going to spend another $200-300 to get the paddle they should have sold me in the first place, he said too bad!They will never get my business or any of my friends in the Idaho club because of an $80 paddle they could have sold in their bargain bin discounted by the 50% they wouldn’t refund me!!Their own brand is not good for the price point anyway. You can get similar paddles with a reputable company for less $, better quality, and way better customer service!!
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August 2023 by Traver Wood
Custom order easily specified at the PP website, reasonably priced and arrived as promptly as I can expect. Looks legit!
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August 2023 by Brett Chapel
They have anything and everything you need. Prices are competitive with other places I’ve seen on the internet. I usually order from them even if they are a little higher bc their customer service has been very helpful and I can count on my items shipping + arriving quickly.
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July 2023 by Sarah Z.
Based on my personal experience and observation, there are a few circles with a relatively stable number of people, which means it is hard for a newcomer to be involved. Most of the players are nice. However, it is easy to confront rude people there who demonstrate their strong false pride and snobbishness too quickly. If you are new comer accustomed to friendly-oriented social connections, you could feel very uncomfortable with the atmosphere for certain reasons. Some staff there could be more patient and friendly when answering questions. By the way, an old Chinese guy occupied one table, not allowing me to use it. He also insulted me with "I do not think you are able to play" although his skills are kind of low. I have never met such a rude person in other table tennis clubs.
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June 2023 by Andrew Luo
Paddle Palace has great customer service! I had asked for a note to be written and placed inside the order, and my request had been promptly fulfilled. The shipping times and prices are also very reasonable!Thanks Paddle Palace!
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June 2023 by Steve Beilinson
Excellent products, prices and service. Website is easy to navigate. I buy all my paddles, rubber and supplies via mail order from Paddle Palace.
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May 2023 by Sasha Meltser
Another update. I have contacted via email that was provided and received speedy response with all the information needed. Updating to 4 starsOne star for costumer service. I have made my order on May 18 and I have not got a single email about my order( when will it ship, any tracking number, anything)Update. Email was provided during placing the order and order confirmation received. Email was sent and asking to provide shipping information and still waiting
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May 2023 by Kevin Nguyen
I am very happy with Customer service.Shipped out the same day as order.They were very patient and helpful with picking out paddles & rubbersMade me feel really good.I ordered 2 complete sets of the best butterflyZhang yike supper ZLC padles & dignics 64 & 80Can’t wait to play
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March 2023 by Bryan Batchelder
Fantastic experience ordering a couple custom paddles from Paddle Palace. I was being an extra customer; adding to my order after it had been placed and asking for them to swap rubbers from what I had originally specified. Outstanding customer service and total pros the whole way through. Ayllon assisted me and was extremely helpful and polite the entire time. Their website is easy to navigate and has tons of options and their shipping is very fast as well. Can't say enough nice things about these guys, I look forward to ordering from them again!
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March 2023 by Spirit Runner
Less than 72 hours! From Virginia to Portland, new rubber attached, delivered back to Virginia! Absolutely amazing. Richard answered my call IN PERSON! Who even does that anymore? So professional, accommodating and curtious. Thank you, Richard, and Paddle Palace.
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March 2023 by thejoker6
Hands down the best table tennis club in the PNW area. Great vibes all around, would highly recommend for a fun experience!
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March 2023 by seanoneill1988
My daughter and her high school friends love to play singles and doubles on Saturdays for fun and a good workout. I have played in the Sunday League to compete against the top players in Portland. Paddle Palace Club has coaching, open play, clinics, and sanctioned tournaments. Drop-in rate is $12 for adults and $10 for Juniors to play the entire day! If you need a paddle, they have loaners or you can go next store to the top table tennis store in the country with all the major brands!