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March 2024 by Heather B.
DO NOT go to this self wash! No assistance provided. The tub had no ramp to get the dogs in. The bins were dirty with clots of hair. The water temperature would vary greatly from freezing cold to hot without touching the dials. The nozzle on the hose was broken. There were 2 aprons. One for a very small child, neither were water resistant. There were 2 small clean towels for drying. We had two large dogs. Yelled for help- no one came. Had to leave dog to go get assistance, when pointing out the broken nozzle, the man had an attitude stating that he thought it was obvious that it was broken and I should have noticed. Such an absolute asshole. I told him that station should have a sign stating it is out of order since the temperature variance and broken nozzle. He looked at me like I was a total moron. At one point people stopped to ask us if there was someone working the register. This place is a total shit show.
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February 2024 by Nicoletta Motti-Cavallo
Fabulous clearance sale going on. Fully stocked and great service
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February 2024 by Kathleen Clark
A couple of days ago I decided to rehome my fish. I went to Petco in Tigard where I have shopped many times before. My favorite employee there Tara helped me instead I came home with a new aquarium with everything to set it up. I want people to know Tara went above and beyond what is expected of an employee. I am physically limited in what I can do nor did I know how to set this up. Tara came to my house after work and set this up for me. I am so greatful there are people like Tara in our world. Please shop Petco in Tigard.
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February 2024 by Delbert Squires
Nice store
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January 2024 by Arletta Lent
I had the most INCREDIBLE FABULOUS experience when I stopped in. I was greeted by CSR LENNY AND JOSHUA. I needed Cosequin for my dog, quickly took me to it. AWESOME SERVICE!!!! 12/2023 Back to purchase more Cosequin/this time Darin helped me. FABULOUS ?.
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December 2023 by Gregory Wilson
While this store may suffer a bit from size and awkward location, the management is top notch and means to serve you well.
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November 2023 by T Bird
Had a great experience with my grand dog. Store was peaceful, good selection (I even bought a plant!), the 2 clerks were super sweet and went out of their way to give treats and converse.
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November 2023 by Art Lent
I had the most INCREDIBLE FABULOUS experience when I stopped in. I was greeted by CSR LENNY AND JOSHUA. I needed Cosequin for my dog, quickly took me to it. AWESOME SERVICE!!!!
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October 2023 by Anne Cross
Very friendly and attentive staff, were proactive and helped me immediately.
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September 2023 by Kelly
The staff was the best. But, they could've used an extra. It was pretty busy, lots of demands. But, they handled it all with great attitudes. Thanks
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September 2023 by Skoot Souza
I did an order for pickup. When I arrived, there was someone at the register with headphones on, not in uniform. There was a lady standing in front of me that had been waiting for a cashier before I got there.The person then left the register to get someone. A young skinny kid with dark hair came up, not happy to be there. He slowly took his time to log in an unwelcoming invited the lady over to ring her up.I was standing next to the orders for pickup and saw my order, so I thought I would be nice an put it close to the employee so he would not have to grab it after he completed helping the lady. He then asks (while still helping the lady), are you door dash? I said no, this is my order. He rudely replied, we’ll I need to see you ID. Again, he was still helping the lady.Once the lady left, I walked up, showed him my ID, and he said your good to go. Did not process or scan anything. And did not ask to help me to my car. I ordered 2 28 pound bags of dog food. So I grabbed them and walked out.WORST PETCO EVER! I will NEVER SHOP THIS LOCATION AGAIN!Highly recommend to RETRAIN that employee or FIRE him, he is making your company look bad.
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September 2023 by kirk rehm
Slow, even though I was the only one in line and had one item. Cashier was bewildered by the mysticism of the cash drawer and stared blankly into it for at least 45 silent seconds. Then noticed me and said, "oh" before another round of quiet contemplation. I said thanks after my transaction we as complete, which was countered on his part with nothing. "You're welcome," "thank YOU," "have a nice day," or even a simple nonverbal reaction was a bridge too far for this employee of the month hopeful. Customer service is not a thing anymore. Sux.
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August 2023 by Pacu
Fish manager dude is weird, he def hasn't touched a woman in years.It was like he was trying to harness every last bit of feminine energy in the air.My girl was relieved to leave and she loves fish stores.Also entire time I was being questioned And being told inçorrect information. He didn't even know i.d. of his corals hes selling . I did though. I understand and believe you care Lot about your fish BUT it's Petco, this ain't Compton, and I don't appreciate being G checked. Then he went on a rant about his life and pass careers then started screaming about it lol. It was Soo strange .Also don't ? ladies in the arm.I'm mad at myself for even giving it a try. Just needed supplies.
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July 2023 by Morgan O'Neill
The employees are incredibly welcoming and helpful, as well as kind. Every time we come in, the store is clean and well stocked with all the things we need. Love coming here!
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July 2023 by Marcy Simpson
Who keeps emergency skunk scent removal in thier homes?? Nobody! Guess what.. Petco dosen't either!. Absolutely ridiculous!! The distress of the animal and the family with no remedy!! Absurd!!!