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February 2024 by Kellie Adams
Tara helped me as soon as I walked into the store. She was very knowledgeable about the fish and their care. I usually don't go to Petco because of service issues in the past but I will come back to this store specifically. She was very pleasant and helpful with everything.She is awesome a customer service!!!!
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February 2024 by Sprint Person
Tigard PetCo has a wonderful staff. Very friendly and helpful.
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February 2024 by Angel Mccaw
The guy that helped us from walking in to cashing out was so nice helpful and kind
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February 2024 by Robin Magdahlen
Poor management. Grooming services are hit or miss. Highly recommend you go elsewhere.
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January 2024 by Tyler Kennedy (Terpy-T aka TT)
Very knowledgable staff and a very good selection of pets, foods and anything else you may need.
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January 2024 by A
I stopped by at this Petco location on my way home yesterday. The staff are friendly and helpful. I was able to find the senior dog food and fortunately it was on sale which is a positive : ). I will definitely stop by at pet store again. Keep being awesome people : ).
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January 2024 by erik bean
Customer service was great!!
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January 2024 by Dan J
Didn't have what I wanted.
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January 2024 by Robin M.
Was going to the South Tigard location. Had a good experience the first three times with one groomer who was professional and pleasant. I don't require a lot but I do expect not to be treated rudely. My last visit on 12/22 was with another groomer who was just rude. Completely inappropriate. Not sure why she was so unhappy. And she didn't do a good job. Cut was uneven and she didn't do his ears which was paid for and requested verbally that morning. I understand the holidays are stressful, but I was pleasant and not demanding and her manner was just not acceptable. I did try to talk with a manager about it and basically the excuse is that the holidays are stressful for the employees. No interest in understanding my experience. Will never go to this store again for supplies or grooming. Too many businesses out there that care about customer service. And reading other reviews you'll notice that they ban people who have made complaints or have anything negative to say. The culture of this store is immature and unprofessional. Please give it a wide pass. And please don't take your pup there.
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December 2023 by Alyssa Hubbard
Slow service but great options. High prices but convenient
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December 2023 by Natalie G
Very understaffed location. Employees really don’t want to help you here. One of the last times I’ve gone in to get fish, one of the employees had just handled the rodents before getting my fish (touching the fish with his hands) without washing his hands in between tasks.
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November 2023 by Hiloree Burgoyne
I just adopted a sweet 11 month old Havanese mix from the Oregon Dog Rescue named Tum Tum yesterday. With him I received a letter from the foster mom whom was taking care of him and it included a list of things that Tum Tum liked. I decided to take him to Petco on our way home to pick up some items from the list. An employee named Hunter was super helpful and thanks to him we found everything on the list that I needed and he was so helpful & informative with any questions that I had. Before yesterday I didn't know what a benebone was, and now I do! Thank you again Hunter for the excellent customer service. Tum Tum and I appreciate you!
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November 2023 by Autumn Shaffer
Extremely pleased by this specific store. Usually in stock of any of the things I need, and always helped whenever needed. Tara was exceptional today. Saw me while I was looking (chatting with) the birds and reptiles, and we had a lovely conversation. I told her that I am always checking the reptile enclosures at pet stores as the health and safety of herps is of major importance to me. The reptiles and arachnids here looked vibrant, healthy, and enclosures were clean. It makes me so happy to know that there are individuals who work at these chain stores that actually care about or scaly, slimy, and crawly friends. Kudos to Tara.
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October 2023 by Esther McCaughey
Your employee Tara would rather stand at the cash register on her phone then greet and help costumers who spend money here. Smh.
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September 2023 by Andrea Abercrombie
Everyone in that location is super helpful and friendly!My Chihuahua Mimi and I walked in for a nail trimming without an appointment and Joe went above and beyond to make it happen.thank you so very much. We will definitely be back!!!Andrea and Mimi