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September 2024 by Yasseen Shaahed
Never used this place and I never will… $1700 for brakes and rotors is highway robbery. The women that spoke on the phone was also extremely condescending the least you could do is treat people kindly while your robbing them blind
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August 2024 by Regina Tirona
Peter's Auto Works does excellent job and great customer service. My car always is well cared for.
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August 2024 by D T Enright
Great 1st experience with Peter's. They were responsive and let me know what was happening with the requests I had made. Work done promptly.
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August 2024 by quicksilvertears921
I am so grateful to be referred to Peter's Auto Works. They did a visual prepurchase inspection and found problems that would have cost $6000+ to fix had we not had this inspection. Thank you for saving us from a ?.
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June 2024 by Ted Gentner
I started using Peter’s because they work on a lot of Volvos and they’re a 5 minute walk from my office. But I keep using Peter’s because they do great work and don’t load up additional service items to run up your bill like dealership repair departments.
I recently came in for an oil change and serpentine belt replacement (it was due, at 100k miles) and Lewis only replaced the belt and not the pulleys since they were in good condition.
The dealership shop would have done the pulleys to maximize the bill.
Lewis and Lisa are also very nice and easy to deal with when I need service.
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May 2024 by Allison S
they were pretty fast.
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April 2024 by Tessa Ricedorff
We were traveling from out of state, and our emergency brake turned on. We could not get it off. We stopped by there and they were so kind and helpful. They came out and helped us immediately, knowing we were on the road to another destination and traveling from out of state. They did such a good job and went far and above to help us immediately, when i’m sure they had lots of other cars to work on. We are so greatful for the kindness they showed us. Highly recommend them to anyone needing work done on their cars!!!
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April 2024 by Gordon Walker
Excellent work as usual
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January 2024 by Tommy Dowd
Great service as usual! I’d recommend them to anyone! Thanks again for all you do!
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December 2023 by R
Told me I needed a brake job but I couldn't afford the labor so went out and bought the parts myself. Took the pads off and still had 3-6 months good life on em. Shook it off as I've been a regular customer for a few years. Went back because my wipers weren't working. Paid $150 for the diagnostic to be told there was a recall on the wipers so I go to the dealer, they do the repairs, wipers still aren't working. Call Peter's who tell me I need to pay for another diagnostic. Ended up driving that winter without wipers (which sounds silly but as a single mum with no child support you make do with rainx when there's food to be bought and a roof to keep over your child's head) then finally was able to get into another mechanic. Turns out there was a wire left unplugged.Dunno if they were just trying to lose a customer or if this is common practice for getting repeat business but I would recommend getting second opinions on work being done there. Unfortunately, I also bought a car from them that only made it six months before breaking down which repairs were more than the value of the car (which I paid $5,000 for). We live and we learn, huh?UPDATE: Please remove my name from your review. If you noticed, I don't have it publicly listed and that's a reason. Also, if you noticed I put I RECENTLY found this information out. Which is why this review took so long. I drove the car I bought with the check engine light because I was in the middle of nowhere 45 minutes outside of Bend with my child and dog. I was lucky to make it to a rest area. And I did call the manufacturer, which I told you, because they kept redirecting me to the shop that initially did the diagnostic. How long does it take to do a diagnostic and find out there's a recall? Not much I'd imagine. The lack of responsibility on your part and the blaming of customers in your other review responses speaks volumes. I was once told AT YOUR SHOP that being a mechanic is hard because if you fix a machine to perfection, you lose business. I should have paid more attention rather than the thousands of dollars you've made off of my trust and ignorance over the last few years.
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December 2023 by Andrew Hart
Fast, professional, friendly, and they have a 90s volvo stationwagon loaner.
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December 2023 by Jesus Maria Valencia Iragorri
The best workshop in Oregon! Family atmosphere, attended by its owner and a team of very friendly and professional collaborators, who repair your car safely, diligently and test it before delivering it. Excellent prices. I recommend it!!!
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November 2023 by Kristen Mancinelli
These folks are great. They went above and beyond to help me get on the road when my car broke down on a road trip. Thank you!!Service: General repairs & maintenance
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October 2023 by Jake Salgado
Awesome workmanship and customer service
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September 2023 by Sarah Risser
I had an excellent experience. The staff is professional, communicative, and very respectful. They were able to get my car in and do the work promptly while I waited in a quiet work space. I highly recommend.
