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December 2023 by June Stephens
I really appreciated the friendliness and courtesy of the staff and Dr. Pena at Providence Bridgeport during today's visit. Thank you for your professionalism and hard work!
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November 2023 by John Connell
It is October 17 and this practice dropped our insurance on September 1st. We were not notified. This should be illegal. Do not go here. They deserve no stars. Hope this is not a trend w/in the Providence system but I'll bet it is. This must be exposed.
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October 2023 by Staci Phillips
I’ve been actively going to Bridgeport Providence for about 3 years and have to say that I’ve never been happier with a provider. Dr. Nancy Chang is quick to respond, compassionate and so wonderful to work with. I really feel like my care is a partnership. The admin and nursing staff are also so helpful, friendly and quick to respond, as are all the people I’ve encountered in other departments I’ve visited. I highly recommend this medical clinic.
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October 2023 by Lexi Reeve
Tried to call in to set up a new patient appointment. Waited on the line for over 10 minutes with no answer. There wasn’t even an option to leave a voicemail, so you literally can’t get a hold of anybody. Guess I won’t be scheduling a visit here.
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September 2023 by James Michael
I have had great treatment here and can always reach a person on the phone for assistance. Drs and staff have treated me well. Would recommend this practice.
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September 2023 by Leeann B
Occupational medicine I went in on the 6th. I have been trying to speak to my doctor EVERYDAY SINCE. There is zero sense of urgency from anyone you speak to in this building. I’ve called put on hold and then hung up on. When I finally got to speak to someone I was told “ maybe I should listen to all the options before I get upset”. I explained I have and repeated the option back word for word…. Was told the dr is to busy to speak or answer questions. That they will put a note in… I’ve also done this twice now with the NOTES and still nothing. Today is the 12th and still nothing from my doctor. I got advise from the front desk lady with the raspy voice her advice was to work till I’m in so much pain that i can’t anymore, then go to a different dr. Absolutely unprofessional. Your a front dest receptionist not advice nurse. Stick to setting schedules and answering phones. Please.If you go here do so as last resort.
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June 2023 by John J Knoernschild (the Garden Samurai)
This has been a great place. Plenty of parking. Drs and staff are caring. Clean.Dr Cheng is awesome and very knowledgable.
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April 2023 by Rebecca Ortwein
Great. They are beautiful and very professional
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March 2023 by Kikki Avila
I called over a dozen times within a week span, trying to become a new patient. Their phone system was broken or no one was working it cause I waited on each call over 30 minutes to finally hang up because no one picked up. I selected a couple different departments and even called their head Providence office to talk to people and no one could help me. They claimed that their new patient department was completely separate and they had no way of getting me connected to that department or getting my information to them to have them call me back. I'm not even a patient yet and this has caused me more stress than any medical office ever. No thank you. Definitely do not want to be a patient now.
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February 2023 by Steve Weichold
Told me because I haven’t been a patient for 3 yrs it would be 3 to 6 months for a appointment for a referral to a eye clinic as I need a eye exam.what kind of place is this.
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December 2022 by Judy Lindal
My service & treatment at Providence urgent care has been very satisfactory.
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October 2022 by Calm Cozywayr
I was on the line for one hour to make an appointment and i am still holding. This is unacceptable
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September 2022 by Slade Starfire
Called me in for my appointment, had me wait for 30 minutes after already waiting.
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September 2022 by Susan McCuen
Poor service. Don't take people as they come in.
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September 2022 by Maddie Thein
I waited over an hour to do a simple urine test. It doesn’t even take any manpower to let someone provide a sample. This place is run by some raccoons in a trench coat for sure.Completely empty waiting room, employees on break, and me just patiently waiting, bladder bursting.
