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September 2025 by Juanita Keyes
They was awesome
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August 2025 by Chris Katana
This place is filthy and the customer service is zero stars. It smells like rodents and dust, dirt, and pine needles get into the units because the facility is beyond not modern and is somewhere BigFoot would rent from. I lost my jacket, keys, wallet, and cellphone on the TriMet because Portland area folk like to steal and despite explaining my situation to the cavewoman that works here she decided to write me up to corporate for attempting to cut MY lock that I paid for in order to get back into MY unit so I could get my work equipment . I had to cancel work with my clients all that week because I had no access to my work equipment and had to try and explain the situation to them. I had to wait for my new debit card which then allowed me to get back into my storage unit once I was able to pay for a replacement ID from the DMV because the person that works here refused to cut my lock unless I had my ID despite the fact I came here weekly so she definitely knew who I was, they already had my ID on file from when I signed into a contract in the beginning. I could identify literally everything that was in the storage unit without even seeing it. It was a total nightmare of a situation and cost me a half months income and the person that works here could have cared less and threatened to call the police when I brought a file from Ace Hardware to cut MY lock off. She did not care at all about my situation. It was one of those grey areas in life where you get the short end of the straw and it 100% did not have to be that way. I work all up and down the west coast and even into the Midwest states. I will NEVER rent from a Public Storage location ever again.
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June 2025 by Misty Hampton
This storage facility has the lowest price around. The staff are quite friendly and helpful. We have an inside unit, but still it's easily accessible. The best part is their new app which makes it super easy to get inside with your phone, without having to punch in a code every time.
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May 2025 by Jill Hereth
Great service & price. Everything explained clearly, easy access, auto pay, & clean.
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May 2025 by Tyler Willingham
Another person took my unit on Move In day and Kaylah went above and beyond to find a solution since I had arrived expecting to be able to move in
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February 2025 by Lizbeth Avila
Brenden was on site and was a huge help!
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October 2024 by James Campbell
Close to home and easy access to store
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October 2024 by Edward O'Brien
Helpful workers. Small turning radius for UHaul, but it worked out o.k.
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July 2024 by Larry Pilkington
Super friendly and helpful folks!
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May 2024 by Sherry Odierno
Great experience at this public storage facility. Clean and nothing disturbed while there everything was perfect. Shaneil was always very helpful and pleasant to work with. Thank you for a great experience.
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April 2024 by Ken Perigo
Danielle was very helpful in sorting out my needs in regards to storage areas on her and other Public Storage properties. I have always trusted Public Storgae and will continue to look to them for my extra storage needs.
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March 2024 by Danny Quach
Great experience getting a storage unit today. Brendan helped me out and walked through everything to make it easy and clear. Came in at the perfect time for the half off sale too. Score!
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October 2023 by Lita Mahan
The McEwan Rd location is great! Awesome customer service. Clean location and easy access. Great to work with!!!!! Ashley was absolutely wonderful!!!!!
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October 2023 by Agustín Molina
They are a garbage staff and I have been waiting for them to give me my access code and they are not even open an office and I already have my contract for 3 days
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August 2023 by Stacy H.
I reserved a storage unit and received a confirmation email indicating that I could pay my deposit and receive my unit number and gate code at the office. Long story (not so) short, I arrived at the office at 1:00 on a Thursday and the office was closed. My movers were in the parking lot with all my belongings, as I spent 1 1/2 hours on the phone with "customer service" being passed from representative to representative (after spending 40 minutes on hold), only to have a woman ensure me that a simple solution would be to cancel and rebook my reservation. After doing so, she informed me the unit was no longer available, and I was left with zero options but to drive to another storage facility across town where I am now paying 2 1/2 x as much per month for the same size unit. I also had to pay my drivers an additional $360.00 for the 2 hours they spent sitting i. Their truck on a 90 degree day. NOT happy.
