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March 2024 by Danny Quach
Great experience getting a storage unit today. Brendan helped me out and walked through everything to make it easy and clear. Came in at the perfect time for the half off sale too. Score!
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October 2023 by Lita Mahan
The McEwan Rd location is great! Awesome customer service. Clean location and easy access. Great to work with!!!!! Ashley was absolutely wonderful!!!!!
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August 2023 by Stacy H.
I reserved a storage unit and received a confirmation email indicating that I could pay my deposit and receive my unit number and gate code at the office. Long story (not so) short, I arrived at the office at 1:00 on a Thursday and the office was closed. My movers were in the parking lot with all my belongings, as I spent 1 1/2 hours on the phone with "customer service" being passed from representative to representative (after spending 40 minutes on hold), only to have a woman ensure me that a simple solution would be to cancel and rebook my reservation. After doing so, she informed me the unit was no longer available, and I was left with zero options but to drive to another storage facility across town where I am now paying 2 1/2 x as much per month for the same size unit. I also had to pay my drivers an additional $360.00 for the 2 hours they spent sitting i. Their truck on a 90 degree day. NOT happy.
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July 2022 by Jing Zhou
Rent a unit here for more than two years. Jan really takes the extra mile to help customers.
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April 2022 by Karen W
Jan is awesome. Very informative and helpful. She made my rental so easy.
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February 2022 by José Aguayo
My unit got hit twice. As other reviewers noted, there is only one camera on site and it's not very good. If you need to store valuable items, I would look elsewhere.
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January 2022 by Gina S.
Moving is always exhausting in general so when you have someone who goes above and beyond during this stressful process is just priceless. The staff at Public Storage was so accommodating. My unit was so close and on the first floor. There was a cart right inside the door waiting for me. Very clean unit. I'm so happy with them!
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August 2021 by Keith Mark
The walls are sheetrock. Someone got the unit next to mine without having to provide ID and sawed a hole in the wall. Took everything. There is one camera on site. If your looking for security this place ain't it
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March 2021 by Terry B.
Do not rent from these people unless you want your bill to go up every few months. It's not like there is a pandemic going on and people are barely making ends meet. This is public storage thinking "let's just keep raising their rates they need us they will pay or we get their stuff for free hahaha suckers shouldn't have rented with us." WHAT A JOKE.
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November 2020 by melissa hampton
Staff were helpful. Facility was always clean. I was able to change unit when the need arrived with complete success.
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November 2020 by Erin Mckinley
Don't rent here. Sucks!! How ...you may ask, in the most important way.....money!! They will rip you off. Guaranteed.
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October 2020 by Shaw Dever
Tia was extremely helpful and very nice. I highly recommend utilizing this location for your storage needs!
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August 2020 by Bridget Beaudet
My compliments to Tia. I had rented a large unit which was located at the back. When I told her that my household good were arriving via semi-moving van, she offered to transfer to a unit up closer to the front so that the driver could just back in. It saves me the extra money that I would have had to pay to have the movers shuttle the goods. Thank you Tia! The units are also very clean.
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March 2020 by Azennet Ramirez
I like to thank Laurie for being so helpful to me I love public storage unit it’s the best I’ll like to recommend this storage unit
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February 2020 by Cristina Schmitt
Oh. My. Stars. Best PS experience ev-er! Tia is a rockstar!! She flexed with me as I kept pushing back my arrival as my moving day wasn’t going as planned (surprise). Then on a walk-thru she flexed with me again to find the best unit for me. ??♀️
