Shell is a well-known mobility retailer and fuels provider, serving approximately 8 million customers each day at around 12,000 locations across the U.S. Customers appreciate the quality of service and friendly employees, often rating their experiences highly. While gas prices are noted to be high, typical for national brands, some find great deals in the discount section of the store. The Shell App offers convenient features for fueling, charging electric vehicles, and saving through Fuel Rewards®. However, some customers have reported inconsistent service, particularly in the early morning hours, where wait times can be frustrating. Overall, Shell remains a convenient stop for many, despite occasional issues with service and store stock.
They don’t have tap pay at pump, pretty inconveniente when the store is closed.
September 2023
Great employees! Never had a problem with service, that's 5 stars. Gas prices are high but that's a national brand these days. Often seems the air/water machine is broken and overpriced and store stock is spotty sometimes. Convenient location but poor access. Overall pretty good.
January 2023
My local go to on the way to work. It's close to me and in the right direction. Have never had an issue with lack of service and the staff has always treated me well.