Shell is known for its excellent customer service, with staff like Derrek and Kelli providing helpful assistance and maintaining a friendly atmosphere. Customers appreciate the spacious layout and the self-serve pumps, along with the kindness of the attendants. Kelli, in particular, is highlighted for her professionalism and cleanliness, ensuring a pleasant experience for all. Overall, Shell is a well-regarded station where customers feel supported and valued.
I was having a coupon issue at the location here. Derrek was epic in helping me understand the deal that was going on. Wicked awesome customer service.
September 2023
Today I went and saw half the pumps were self serve. A kind attendant stepped out to help me when she saw me struggling at the pump, I appreciated that. All the attendants who have helped me in the past have always been kind as well. I like that this station is spacious and has never been too busy when I've gone.
November 2022
Kelli is awesome!Very professional and friendly.She keeps the store clean and the staff in good spirits.Great job Shell for hiring such a great employee like Kelli.