-
November 2024 by Dennis Pilger
They were fast and very helpful
-
October 2024 by Jeff Magar
They never answer the phone....
-
September 2024 by sara hicks
Charged me for nothing. Way overpriced propane. Highway robbery.
-
September 2024 by Dale Lovett
Suburban propane has been great to me for many years. Zero problems.
-
June 2024 by Andrew
Dean was helpful and gave me some recommendations on what to do with one of my tanks that had to be re-certified. Quick visit and reasonably priced propane.
-
May 2024 by Layne Prest
They were prompt, professional, courteous. Flexible and accommodating of need to change delivery date. Came as scheduled. The guy even moved into the garage some lumber which had been delivered but left out in the rain.
-
February 2024 by Brian Kemnitz
An hour before they closed I was turned away as they had no staff to fill propane tanks. This is literally what you do. So now I'm having our tanks filled just down the street...
-
January 2024 by Marc Hopkins
I drove my VW campervan in and had its propane tank topped off. Great service, friendly employees and reasonably priced for my small amount. I’ll be back.
-
December 2023 by nabil cooley
Very knowledgeable and helpful and is always there when you need them.
-
October 2023 by M Meyer
Suburban Propane was very flexible and understanding with my numerous construction delays. From front line employees to back office staff, their customer service was always excellent. I highly recommend SP for your propane needs on the Oregon Coast. Mike M.
-
October 2023 by R McCaig
Called dozens of time was never able to speak with anyone. Selected different options to try and get someone but could never get thru.
-
August 2023 by Jill Carlson
I love that I can schedule a fill month and they follow up on it.
-
April 2023 by Mike Canifax
If you want to be overcharged and not have any service this is your company. When we purchased our home we had to sign a 2 year service agreement with Suburban Propane. And wow what a disappointing 2 years. They show up when they want and will not set up a normal fill program. They are charging over $7 a gallon. Yes over $7 a gallon. When we have tried to call to discuss we always get the run around. Now that we have a new propane company Suburban wants to charge us a surcharge and disconnect tank fee to pick up their tank. The tank is already disconnected and empty. In closing this was a poor company to deal with as shown in several reviews. I am sure once I post this I will get the canned response from them of "Were sorry for the misunderstanding, please contact us to rectify the issue." I have talked to them so many times that I will not put myself through it again.
-
April 2023 by P D Kay
A GREAT COMPANY!! Called for propane and two days later I received it. All contacts with the employees were positive, everyone was friendly, helpful and gave great customer service!
-
March 2023 by John Platt
I spent at least two hours, closer to three, waiting on the phone listening to apologies for your customer service not answering. I never had a response from your Tigard office after leaving my telephone number. When I finally reached a rep (Michelle, your reason for getting two stars) at your main office, she attempted to help but was also unable to reach your Tigard office. She then sent them a message to call me. That was three days ago and I never received a call. My reason for calling was that your faulty online registration system would not let me register nor could I use my logon credentials. My purpose for going online was to pay my bill. Not the way to run a railroad.IMO, your customer service VP and your local manager should be fired.
