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November 2023 by Kammrella McQuesten
Jeanne, what a wonderful experience to find a repair shop for our Volvo. You listened with respect, I felt heard,Thank you. A big Shout Out to the mechanic, YEAH!!!! So glad you are there!!
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November 2023 by Baron D.
Legit honest auto shop came here to get my car tuned up and not were they affordable they were very helpful when I needed other things done to my car they couldnt do they referred me to a place that can help, the owner is super friendly and very knowledgeable about his craft check them out you will be happy to find a honest shop here
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November 2023 by Heather Noe
Great business! These people are helpful , trustworthy and had my car done in a day! Jeanne was very kind and made sure that I had a vehicle while mine was in the shop.
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November 2023 by Cathy P.
Like their website says "We fix everything!"We were fed up with getting "the business" from a local Toyota dealership and since our vehicles are no longer under warranty, we decided to try Accurate Auto in Tigard. Not only is it close to home but it's a woman run business as well. They specialize in Volvo, Saab and Subaru but services all Makes & Models of vehicles.Very professional and knowledgeable people. Honest and up front about costs from the beginning. Clean shop, obviously well managed. Had both of our vehicles serviced by two female technicians, even had our DEQ's (emissions test) done. No appointment needed for that, BTW. Current customers don't pay anything for the test and if you return as customer, they deduct $15 from your bill. How great is that???When we picked up our vehicles, there were little candy surprises in our cup holders!!! Accurate Auto in Tigard is now our GO TO place for auto repairs and service from now on.
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October 2023 by Eric Johnson
In all fairness, I did not utilize the services of this shop. I phoned at the end of the prior week to schedule an appointment for the upcoming week for my Jeep. My Jeep is having electrical problems and needed a diagnostic test to see what the problem was. I contacted multiple mechanics and ALL quoted from $120 to $130 to perform the diagnostic. Accurate auto quoted a price of $130. When I arrived I was greeted by a very pleasant company representative. As soon as we finished discussing the situation with my Jeep, I was given a initial written quote of $382. I explained I was quoted $130 in which she said, the amount on the written quote covers checking over everything but I could have the $139 price (I was quoted $130 on the phone) but they would contact me if it ran over 30 minutes. Then I was given another initial written bill for $150 for the diagnostic test. I've had diagnostic tests on my vehicles before, so how is it justified to quote a price but continue to upcharge. I've since gone to another mechanic and paid a flat rate fee for the diagnostic test, like I've done at every mechanic I've ever been to. I really don't understand the raving reviews about this place when I couldn't even get fair pricing. I personally don't feel a business should operate this way. I don't get it.
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October 2023 by Scott W
Just used Accurate Auto for the first time and I was pleased with their service enough to write a review. I brought my car in for service and to inspect a squeaking that I assumed was in the suspension. The ladies up front were pleasant to work with and they seemed happy there. While the car was in their possession, they reached out to me to get more details on the squeak, and even offered to let me in to the shop to work with the mechanic to make sure my concern was being addressed. The mechanic walked me around what he discovered and we even went on a test drive to try to reproduce the noise. Turns out the squeak was from a bad motor mount. They got the parts they needed and finished up the work in less than 24 hours for what I felt was a fair price, and I was back on the road, problem solved! I'll definitely give these guys more business in the future.Services: Vehicle Inspection
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September 2023 by Saia Garcia
What great service all around ! Jeanne is very informative, kind, and super reasonable.My car got serviced for brakes and a couple of leaks, now it runs and feels great .While my car got serviced for the day I was offered a loaner car which made things super convenient for me to continue on my errands for the day.I truly appreciate the quality of customer service and how genuine the staff here is.Thank you !
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September 2023 by Kellie Port
Thank you for the top quality service and work.I definitely recommend your shop and plan to go there when we need other car repair/maintenance stuff. Your explanations and evaluation were extremely helpful!! Thanks again!Services: Electrical repair
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September 2023 by Kiani Tarkiainen
This was my first time going to Accurate Auto of Tigard and I couldn’t be more pleased. My XC70 Volvo needed some much needed maintenance and repair and throughout the entire process (from scheduling an appointment to picking up my car) I dealt with nothing but fantastic customer service! Which is much welcomed these days! Mahalo Jeanne and Raymond for your care of my car! You’ll be seeing me again I’m sure!
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August 2023 by Myself And I
We are happy to have received service from this wonderful business. We brought in a 2002 Toyota Camry with a whole list of issues and were pleasantly surprised when we were quoted a much lower price than the toyota dealership and other mechanic shops. The service was quick, they kept in touch with us and we ended up getting exactly what we wanted. We're satisfied and can't wait to come back here again for future repairs!Services: Steering & suspension repair
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August 2023 by Jay Keuter
Recently purchased a Saab 9-3 and the team here were fantastic! Great communication, very detailed service plan and more than willing to take the time to explain repairs but also unique features of my car.
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August 2023 by Napoleon Kanari
I took one of my old cars here around 2 years ago. After I told them I didn’t want the services they offered, they came out and told me I had two other problems with my car (oil leak, which I did not before I went in).I told them my friend would fix the car, and they said “okay. The mechanic is just putting in a front light for free and re-attaching the drip plate/weather guard.”The mechanic comes out and tells me the alternator is not working. My car was in this shop for over 24 hours. They left the car running while explaining this to me, and they charged me $70 to attach the drip plate.
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August 2023 by Hunterdivine
Not very accurate at all.I had a bent rear drivers side rim and drivers front brake rotor/pad issues and they claimed there was no pull to the left or shaking in the steering wheel at hwy speeds.Charged me $130 for an alignment when I just had one done at Les Schwab, twice before I went here.Supposedly saved me from a $136 diagnostic fee.But they are not accurate as diagnosing.They need to change their name to inaccurate auto.That's more accurate.
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August 2023 by Ginger B.
I would highly recommend this auto repair shop. The front desk staff are very knowledgeable and the technicians are excellent.
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June 2023 by Mark Joseph Dimmer
My car would not start. I had a terrible experience the last time I brought it to an auto shop (Tigard Premier Auto on Pacific Highway) so I was not looking forward to taking it in. I know I got ripped off at Tigard Premier Auto so when I searched for a new place to take my baby I paid a lot of attention to customer reviews. I am sooooo glad I choose Accurate Auto in Tigard. They did way more than I expected. Not only did they diagnose the problem and fix it but they gave me a complete inspection as well. It is so nice to know all the issues I need to address in the future (Car has 177k miles). They also were very reasonable and I feel like they are honest and fair. You can trust them! Rest assured you will be pleased you took your vehicle to Accurate Auto in Tigard. Thank you Jeanie, Cher, and Alex!! I will always be a customer of yours...Services: Exhaust
