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April 2024 by Matthew Farrester
Fast and very friendly
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March 2024 by Trenton Soelberg
Line system here makes absolutely no sense. Other places will do first come first serve but not here. Waited over an hour just to get into the bay because the car in front of me had major issues. Passed by 5 other cars. Cmon now. No one came up to my car, no rearranging. Just sitting for an hour after a long day of work. ??
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March 2024 by JT Stachler
They performed an oil change quickly and professionally. They show you what's being done and also informed me of extra service required for my warranty on my next visit. I think I was done in about 15 minutes. I'll be going back.
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March 2024 by brittany dawson
Super nice guys, polite, efficient, explained things well. Went for my DEQ emissions test. Wait was probably 90mins beginning to end, but to be expected on a Saturday morning at 11.
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March 2024 by Brandon Lee
Even though they were busy they were very curtious and overall quick.
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March 2024 by Zachariah Bazan
Had an issue with a battery that I had purchased one time that needed some serious confronting to resolve but eventually it was taken care of as it should have been.. I also purchased a set of windshield wipers here that I feel like aren't the best.. I spend a lot of money here aside from oil changes, such as other maintenance services that they provide. For the most part I am content with this location and I still attend.. The crew is very friendly and knowledgeable.
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March 2024 by Sarah Balthazar
Nice guys ? but they overfilled my oil ?and wrote down the mileage wrong on my Kia Soul. Which confused my buyer, he noticed and said “it wasn’t good” so yeeaah don’t want them to accidentally damage my new car ?
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February 2024 by Jenna Morgenthaler
Went for an oil change. I like that they did not pull out the plug, but siphoned the oil out instead. No stripped plug to worry about.I did not like that they quoted me a price in the beginning and then changed it when it was time to pay. They said the quoted price was for 5 qts or less, and mine used more. Fine, then quote it that way. Don't bait and switch.It was my first time there, and they lost me as a customer at that moment. That was dumb.There were some other issues, new person, computer issues, etc. So things took longer than expected. And I strongly dislike the wasted time trying to sell me additional services.Pretty much a so-so experience.
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February 2024 by Vikrant Rai
Great fast service. Nice and polite staff, always willing to help. Will definitely come again.
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February 2024 by Danielle Wyatt
I decided to leave a review as this was my first time here I was happy with my service and with the customer service team.Thank you
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January 2024 by andrew ringseth
They were very through and informative
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January 2024 by Salman Akhtar
Decent price full synthetic oil change. I am concerned that they recommend changing full synthetic oil after 3000 miles. Is the filter quality that bad?
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December 2023 by Eric Masterman
I went to Instant Oil Change for the first time for service on October 26th. I was greetted by the manager, Ryan who gathered my information, then offered oil choices and their service procedure while sitting in the car. During our conversation the oil change attendant had removed the air filter cover to check on the condition of the filter which was okay. Unfortunately, he dropped a hold down bolt that fell below and could not be found. Ryan said that they did not have a replacement but no problem, he would order one, call me, and tell me to drop by. It is now close to a month and he has never called back. I have been unable to call the shop for an update after two weeks went by since the phone their phone number is relayed to an answering service. I drove to the shop a few days later expecting them to have the bolt but no, and Ryan was not there that day. I talked to a young lady about all this and she would tell Ryan that I wanted an update, and why this simple matter needs to be resolved, again, no call back from Ryan. On November 15th, I went there again. The same lady was there, told me she had mentioned to Ryan my coming by but the same scenario, no Ryan, and no bolt. At this point it is obvious that Ryan has no integrity and could care less. Need I say that I will not be returning to Instant Oil Change!
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December 2023 by Tracy Waiss
Did not reinstall my skid plate and left oil all over the undercarriage of my 2019 Dodge ram Laramie. Would not take anything valued over a couple thousand dollars to this place.I tried to call and talk to somebody was put on hold twice and then just hung up on. Absolutely horrible customer service.
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November 2023 by Alexis Baker
Great experience! Go on a Monday morning at 8am right when they open. They had me out in 15 minutes with an oil change! Quick and friendly team.Service: Oil change
