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March 2024 by Ke'ala B.
I called the day before and was told my glasses wouldn't be ready for at least a week. I randomly drove by the next day and decided to stop by. I was told they were ready and had been there for awhile. I tried them on and they fit well so I went to leave. I got in my car and realized that they hadn't given me my Coach case back. So I went back inside and asked them for my case. They immediately pulled it out and didn't apologize. They were obviously trying to keep my case and the customer service was horrendous therefore I won't be back.
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January 2024 by Trung Tran
Jacob at Washington store is great. He took care of my need to look for a similar Ratban frame.
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January 2024 by Eliana Brown
Lily was great. Made the whole process go smoothly
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January 2024 by Tim Bly
Great service & care.
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January 2024 by Molly Kenney
Everyone was awesome! Jacob, lilly,and Cece were patient why I tried on a hundred pairs of glasses...and I LOVE the ones I got! Thanks to all :)
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December 2023 by Randy & Anita Cook
Friendly, respectful and helpful
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December 2023 by Kinji Neskahi
ThankYou for quick and friendly service
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December 2023 by Daniel Duran
Great service and amazing approachable personality of Dr . Just be ready to wait 5-10 minutes and take time to look around for your perfect new set of glasses.
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October 2023 by Ian Gore
* Got a pair of glasses that work fine +0* Associates are cool and helpful +1* Extra coatings do not seem to do what they are advertised to do -2* Was billed for something I was explicitly told I would not be paying for due to a technical error/misunderstanding -1My experience was OK overall but not great. They have some technical issues with their websites and the premium coatings didn't help me at all so I feel like I didn't quite get what I paid for. The staff was great, the glasses are nice, but getting a surprise bill left a bitter taste in my mouth so I will probably look elsewhere in the future.
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October 2023 by KellyAnn Hamm
Staff was very helpful and friendly, all while being professional. I’m so thankful for choosing Visionworks, they have been amazing! Thank you…
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September 2023 by Gayle Lutes
The staff at the Washington square visionworks are patient and awesome! I returned a pair of glasses a few times before I found what fit the best and felt the best. They are very patient with me and took the time to help me every time! They are knowledgeable and fun to talk with!
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September 2023 by Debbie Case
Both my mom and I got glasses from them on different occasions and they got the prescription wrong on both and had to waste our gas going back and forth from Lincoln city to tigard. Update : Went back to pick up my glasses and the manager and everyone there went above and beyond and made things right! We will still trust them with our eye care
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September 2023 by Linda Seiler
They had a great selection to choose from. I was able to use my coupon and got a huge discount. Everyone was super friendly and Jacob could not have been nicer.Linda, a devoted customer
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August 2023 by Patricia Cristina
The people who work there are very knowledgeable and kind. No pressure to purchase frames. The staff answer all my questions and helped me get the best deal. So please!
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July 2023 by Sara Boston
I was happy with my son and my exam. I was SHOCKED when the price came up…it was over $700 at 50% off cause of my insurance…absolutely ridiculous!!! I’m taking our prescriptions and ordering my glasses on line! I did buy one pair for over $300…but that was a shock…I expected to pay a copay. So canceling my VSP and going back to a cheaper chain store. These prices are absolutely ridiculous
