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June 2023 by Calvin Taylor
The pharmacy loses prescriptions, cancels them arbitrarily, and screws up insurance information. Straightening things out takes forever because they're chronically understaffed and don't answer their phones.
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May 2023 by Dave Jordan
The Pharmacy hours are hit and miss and it's frequently out of medications to refill active prescriptions. Don't believe the hours posted online as they frequently change from one day to the next.
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May 2023 by Gara Lopez
The staff here are rude especially linda and sarah. I had an issue with my purchased and they are not helpful and accomodating. I hope they will learn more about customer service satisfaction.
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April 2023 by David Chapman
Seems like everytime I have business to do at this Walgreens they mess something up. Wether it is photo, product availability or prescription refill something is almost always wrong. Submitted a prescription and got notification that is was ready for pick up. I arrived the next morning and they told me it was unavailable because they had to give it to another customer. WTH! Besides that their customer service is not good at all. IC3 more like IC7. Would recommend going to the Murray Scholls Walgreens if possible. Much better experience at that location.
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April 2023 by Aria Prata
Unreasonably overpriced. Seriously, like WAY OVERPRICED. A 12 pack of soda was $9.49 PLUS a $1.20 tax for the cans. No other place I've ever been did this. $10.69 total for a 12 pack!?Get over yourselves Walgreens.If you go here expect to spend about $3 more on just about anything. There's no reason to charge so much. It's not even a nice area... Go literally anywhere else and get whatever you need cheaper.
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April 2023 by Zia Sardonation
Seriously the most incompetent, unintelligent, and rude pharmacist I've ever seen. No clue how he got the job, let alone received a degree. My 8 year old could do a better job. I will never go to this store to even buy gum, thanks to him.
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February 2023 by Susan Dougherty
They say they are open to 11, but I called the pharmacy last week at 4:45pm and made sure they had my sons insulin filled and told them we needed it that night. I drove all the way there, and got there 17 minutes later at 5:02pm, when everyone is off work and trying to pick up meds, and they were closed!!!!!! A whole line of 7 cars were backed up in the drive-thru and were upset! We had to end up going to Urgent Care that night because the pharmacist failed to say the entire time I was on the phone with him "Oh we close in 15 min." This pharmacy has dedicated staff, but the turnover and high demand makes it so hard to keep consistent people and them not be short staffed. I have gone here for 13 years and need to switch pharmacies.
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February 2023 by Sara B
If I could give this store a negative number I would!!!Last night, an older man with a cane was purchasing some items. He was very polite and asked where the restroom was.The checker said they only have a restroom for employees and she couldn’t let him use it because she then would be responsible if anything happened… like if he were to vandalize it. WT?!?!Shocking!I asked about it, because it was SO ridiculous, and she told me the same thing. The man slowly walked out.So if you need to use the restroom while shopping here, you will be told no because they think you (even if you are elderly and have a cane) may vandalize the bathroom… so no kids, moms, toddlers.. don’t ask to use the restroom here.Wow! Do better!!
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January 2023 by Dumb Bitch
Never had such a problem getting a prescription in a Pharmacy. they are not in proper contact with any hospital in their system and do not even bother checking the system if they are a little busy, just tell you to call someone to figure it out and come back, one girl even said "one second ill call", went into the back, came back 30 seconds later and said "we dont have anything in our system for you"
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December 2022 by Gregory Meyer
Covid vaccine appointment at 9am (opening). I was the second person in line. It's currently 945am. Still waiting to be seen. Someone help me do the math here.... absolutely absurd. Don't put pharmacists in charge of administering vaccines I suppose?
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December 2022 by Krystal Boman
Was there to pick up prescription at 9am. Not a sole there and doors were closed. I am very thankful that I was able to pick up rx second time arriving quick friendly thank you
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December 2022 by Lauren
First and last time I will ever use this Walgreens. I got a covid booster at this location today, and it took me 50 minutes from the time I arrived to the time when I got the vaccine — despite having an appointment slot and arriving 15 minutes early, as instructed. When I arrived, there were others who had already been waiting for their vaccines for over 40 minutes. (And reading other reviews, this seems to be a pattern at this location). I checked myself in and was told someone would be with me “in a few minutes.” Lo and behold, 40 minutes later, the pharmacist finally hands me some paperwork to sign. I had already filled out the paperwork online (as instructed), but apparently they couldn’t find it. After 10 more minutes, it was finally my turn. The pharmacist seemed pretty frazzled and stressed out while administering the vaccine. Not sure if they are just extremely understaffed or what, but something is up with this Walgreens. I would avoid it if you can.
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October 2022 by Jake B.
So, I'm diabetic. It's hard to stick to my diet when I haven't planned well, and The fact that you have to walk ALL THE WAY THROUGH THE STORE to get to the pharmacy is annoying, not because I have mobility problems or mind a short walk, but you have to walk by ENDLESS AISLES of OVERPRICED CHEAPLY MADE MERCHANDISE as well as MOUNTAINS OF UNHEALTHY FOOD. It's like they want you to buy some sugary refined crap on the way to pick up your metformin, so you stay sick and have to come back in again and get more drugs and buy more refined crap and get sicker and have to come back, etc. annoying at best and possibly inethical and exploitative. When I do actually need OTC meds, first aid, etc. i always find that their prices are high and their selection minimal. I'd rather go to Freddy's.
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October 2022 by Stephanie E
9-6 Pharmacy hours are too short for patrons that work full time. I Will need to change pharmacy’s.
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October 2022 by Dave R.
I am trying to be nice with this 2-star rating. Went in for vaccination as I have in the past. Same result. Severely understaffed and the staff doing the work isn't friendly enough to write home about. My wife routinely picks up her prescriptions here and same result. I suppose it is hard to find good help these days. Too bad. I won't be coming here anymore.
