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April 2024 by Raquelle Harris
Obsessed
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March 2024 by Emily Jean
Major Kudos to Kai and Max for helping me they both go above and beyond with their exemplary customer service and kindness! I’ve been a Zumiez customer since the 90s when we used to chill on the couch in the back after skating and they have never let me down. Cheers!!! Keep up the great work guys!
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December 2023 by David Shepard
I bought large Black GNU bindings online on a Black Friday sale. The bindings arrived in a torn box with 2 Left bindings (1 small and 1 large). The local Vegas store was able to complete the return and give me a discount for White Large bindings for an additional $34! They didn’t honor the sale price!
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October 2023 by Kaitlin N.
I went in here, looking for a specific shirt, and they did not have it. However, all of the employees were super positive an extremely helpful. A particular employee, Kai, especially stood out. He was quick to address our needs, and even made a few recommendations on where we can find what we need. We will be returning!
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July 2023 by JR B.
Yikes, apparently this place is transphobic as they only show a subset of the pride flag, including only a few of the gender fluidity. If you're going to rep with pride, be more inclusive. What an absolute joke! I'll go shop at a company where they have the full new progress pride flag! That shows true loyalty to the pride community.
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July 2023 by v
Nice staff I think. Bought a spider man shirt for 33-37 dollars really expensive but good quality so worth the price I guess
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April 2023 by Brianne Huggins
Always such a fun vibe here. Stevie and Kai are so friendly and always help us out.
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April 2023 by Mae
Super fun and awesome shopping experience. Everyone was very helpful and informative. Specifically, Kai/Kie (I'm so sorry I'm awful with names and I know you told me how to spell it when i inquired) was exceptional in delivering above and beyond service to myself and child, including styling assistance. They also ordered a shirt I wanted but the store didn't have for delivery. Probably the best experience I've had in decades of shopping here. Really made my child feel heard and seen as well. As a person who has worked retail, people with exceptional skills like this should be rewarded and compensated, I definitely spent more money than intended because of the customer service we recieved during our visit.PS, thanks for the Ramen spot tip!
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January 2023 by Aspect
I have to say this was the best experience ever. Customer service was awesome, the vibe was great and the deals are awesome. I will definitely be back for shoes and more shirts tomorrow.
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February 2022 by Matthew Schuitt
Alan was an absolute boss. I came in first thing in the morning with a huge online return. He treated me kindly and problem solved my issues perfectly. I have worked retail and know how rough it can be with returns, especially when they go against your stores figures. However, he went above and beyond to make sure I was satisfied. I ? recommend this store and their guest satisfaction.Thank you Alan.
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January 2022 by MrGabbyBlart
Got my girlfriend shoes from Zumiez and size was wrong and so when exchanging for new ones they helped me out and everything was perfect and then got these... When my girlfriend got these, they all were doing something else instead of helping my girlfriend, also when i was there with her store associates kept walking around looking at us like i was gonna steal ? i do security so i know when someone is watching me, it's honestly really annoying to go in a store with 3 associates on and no one is available to help when the store is empty... More than happy to change this review once they help us fix this but until then this is a one star for me.
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December 2021 by Amy Young
Old school here(me). Customer service goes a long way. Not one employee acknowledged me & asked if they could help me. Found last item of what I was looking for but think it was a little pricey.
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December 2021 by Amy Y
Old school here(me). Customer service goes a long way. Not one employee acknowledged me & asked if they could help me. Found last item of what I was looking for but think it was a little pricey.
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November 2021 by Kaleb Bickford
Id rate 0 stars if i could. Terrible customer service and they’ve repeated closed before theyre Supposed to and we’re talking hours before hand not just a few minutes.Any store should be fined for closing before their posted hours and they should be required to stay open till the hours posted on google. Covid hours doesnt mean anything and if they havent changed their hours onlune with google then they dont get to close till those hours.
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October 2021 by Mike
I love Zumiez they got the good stuff! The cashier woman put me on some dope French music too thanks!