“Out of town needed transmission opinions on codes that came up. They helped me scheduled me in topped fluid and gave me paper work for the codes that came upVery helpful even though they were swamped and could not fit me in they had a good recommendation for another transmission shop!”
“This is how Les Schwab SHOULD BE. Huge thanks to Noah for getting my tire replaced and my family back on the road. Between this visit and my last (tire rotation a week ago) this location sets the Les Schwab standard.”
“I really like these guys.I have taken my car to them multiple times and have not been let down.They are honest and have not pressured me into other other repairs. They explain what needs to be done and what can wait.Give them a chance.”
“I have lived on the coast for 18 years specifically the north coast of Oregon. I have a 2003 Ford F250, triton V 10. Rough year for Ford with the triton V 10. Thanks to the most amazing service department, my truck runs very well. They are honest, personable, and I am going to include his story from last summer that saved me thousands of dollars. I drove my sister to PDX, I always pull in the Target parking lot to wait for confirmation that the plane is going to takeoff because I live two hours from PDX. I pull in the parking lot, and the service engine light comes on. I called several of the dealerships to see if I can get the truck in to put it on the brain. Unfortunately there’s so few mechanics and summertime is the worst time to have a car issue. They were unable to help me, and we’re 3 1/2 weeks out before they could help me. So I called Tillamook Ford and spoke to the most wonderful gentleman at the other end of the phone. Now I know a lot about my truck, and I ran over it with the gentleman at the other end of the phone. Explain the situation. which was I could drop the truck off in Tigard, or one of the other dealers and get a rental car at a premium for 3 1/2 weeks or longer until they could get to the truck. After speaking with a most knowledgeable person, he said if it was me, I would drive the truck home. No liability on his behalf. It was just his personal opinion, I said well from your mouth to God because you sound very well informed I’m going to go ahead and try to get home. I made an appointment at Tillamook Ford, which was also at 3 1/2 weeks down the line. I drove that truck home, with zero problems, again zero problems! I drove it down there, and exactly what he thought the problem was, is what the problem was. The unfortunate part was that I had to take the truck home one more time and drive it back the next day or the day after when they got the part in. Had no problems. I drove down the next day and the part was there. They repaired it in a very short period of time, and I was on my way. They saved me thousands of dollars in rental during the summer and I was so grateful that I’ll hold them all, an amazing treat. They had heard about Wanda‘s pastries in Nehalem, Oregon. But I had never tasted them. So after the holidays, I went over to Wanda‘s and picked up a basket full of their most amazing treats, and took the treats to the service department. And it’s not that I’m not a good client. It’s that they are an amazing service department. The rest of the staff they’re always cordial, friendly, take the time to talk to you. So why wouldn’t I recommend them? Again, if you’re having problems with your Ford, with any vehicle for that matter, give them a call! They are amazing.”
“The best automotive and straight forward auto shop I've ever dealt with the owner has been a life saver for me and would brag about his quality service thanks AC”
“I have to say this is the very best dealership I have ever had the pleasure of doing business with. Now, I only have used the parts and service departments, but witnessing how they operate I have no doubt that the sales would be any different. I harassed them prior to requesting an appointment for service about possible issues and they were helpful with leads and answers to all my questions. I clearly concluded it was beyond my abilities, and made my appointment. This service department was in touch with me all along appraising me each step with the diagnosis, lead time for parts, and additional parts needed.I have dealt with other less reputable dealerships, dealerships that when they say they need an extra parts it means it’s going to cost extra regardless of the warranty covering it. Not here, not at Tillamook Ford. These guys have a 5star from me! I left with a smile and won’t hesitate to recommend them to you.”
“very awesome experience they helped get me in fast when they opened and did a great job quickly. cannot wait to get more work done soon. I definitely recommend this place.”
“Five star service. More than fair prices. Just had the crew work on 3 of my vehicles this week and I was very pleased with the work and level of service I recieved.Services: General repairs & maintenance”
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“Car started overheating real bad, shop was right around the corner (thankfully!). He fit me in, troubleshooted my car, and got me back on the road in under an hour. Bart is very kind, knows his stuff. Would give 10 stars if I could”