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“Great bank. Everyone is alway very nice and helpful. I've had my account with Columbia Bank for about 4 years and have been super happy with their service. Their website for online banking is very user friendly.”
“I came in at 10 minutes to closing and Zoey is a life saver. She helped me with a critical issue regarding my bank and Apple app and even stayed late to help me. Zoey is an excellent person and US Bank is lucky to have her as an employee.
Again, thank you so much Zoey.”
“Do NOT bank here! I overdrew my account by $.97 a week ago and they are closing my account! Seriously?? You're that hard up?? My ex husband has deposited monies on the first faithfully for the last year so it would have been paid. And why when he transfers directly from his account into mine is there a two day "hold" on the money?? You SEE the money in his account! Staff used to be helpful. Now they act dazed and confused half the time! Stay away!!*****UPDATE*****I changed my rating to a 5 star. The Branch Manager Kayla went above and beyond to get this matter resolved.”
“Everyone working was friendly, polite, and helpful. Jamayca was a gem, so helpful and patient helping me sort out my problems with the app and completing a complicated transfer. She really made my day.”
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“Was helped by Deanna B. in the contact center. Very helpful! Very polite! Fibre Federal Credit Union does a great job, and it shows through their employees. Thank you again Deanna B.”