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March 2024 by Ukiah Hawkins
Couldn't accept my unpacked and unlabeled Spectrum modem, but that's okay! That isn't their job here. I didn't know that before I went and, even though my needs weren't met, who cares! There's another way to fix the problem that doesn't require me blasting strangers online. ?
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February 2024 by Marty Peterson
Great staff and service every time! Probably, without a doubt, all bets aside, no joke, absolutely the best UPS customer service center in all of Tillamook County! ?
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August 2023 by Martina Childers
Very frustrating. The hours of business are unrealistic. They should at least be open regular business hours. May be considered 9 to 5 instead of two hours in the afternoon at end of business.
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March 2023 by April Corral (Perkyappy)
Customer service is great! Professional, friendly, and not to mention? Down to earth, after all I reside in Tillamook Oregon "Home Of "Tillamook Ice Cream" from the Tillamook creamery very rural and lots of cows!
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March 2023 by Thomas Lincoln
Very unhappy. Went out to drop off a pre-paid, pre-labeled package, and found that UPS decided to take the day off. Now I need to apologize to customer that his item wont get shipped until Monday.
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January 2023 by A A
Very busy place. With limited open hours I wish the drop box was bigger or that they had more than one. It rains alot so packages get wet if they are not all the way in.
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January 2023 by sandy watson
Such kind and super helpful drivers and customer service person.
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January 2023 by John Snyder
Nowhere to drop packages off until 330 pm until 6 pm in TILLAMOOK. They list another drop off location with normal business hours at Advanced Auto Parts which is and has been closed for several months. Nothing else within 100 mile round trip drive.
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October 2022 by L.G. Saya
Only one in Town, but still fast and friendly, very patient with the customers.
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September 2022 by Debbie Tompkins
I'm very disappointed that there is no where to drop off a package ( with a pre printed label ) anywhere between Tillamook and Rockaway Beach before 3:00 pm. We used to be able to use our local post office. I hope you will be able to find another drop off point for us.
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July 2022 by Karen Lewis
Great experience! I had my return code already, in the package it came in and Cheryl made the process very easy. Yes the hours are correct. Thank you Cheryl!
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July 2022 by Dawn Marie
Won't let you talk with a live person! Hello, customer care starts with actual customer care!
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June 2022 by Steve Bruce
UPS corporate does not allow direct contact with any customer service reps by phone; UPS has been a massive disappointment for many years to low volume shippers. Avoid.
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April 2022 by Saundra Warlick
The person that helped me with my return this time was nice and helpful.I think it may have been the same lady I encountered another time but she was a real B then and I was not looking forward to going back. Was glad it worked out this time. Made for a better day!
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April 2022 by Gayle Andersen
I'm surprised they weren't able to send my direct tv stuff back!