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October 2025 by Jenny Engel
I lost my phone and Dalton was extremely kind and helpful in replacing my phone. He went above and beyond to give me a great experience after a terrible situation.
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September 2025 by Travis Sisco
Thank you Dalton! After losing my phone and considering other service options and little help from the Verizon service center, I was taken care of seemlessly at the store with a smile and very helpful staff. Left with a smile. Dalton's can do attitude and service is a credit to Verizon's oginization. Will be back!
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September 2025 by John Rickman
They were friendly, knowledgeable, and not pushy just the way I like it!
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September 2025 by Patricia Burns
Conner was extremely helpful and patient and did a great job getting my new phone up and running after my old one broke.
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August 2025 by Patty Cook
I bought a new phone after my phone was damaged. I also changed internet providors
To Verizon.
Because many of my apps ,that are essential, we're not open due to the damage.
The associate was very instructive in the many areas I an not literate in.
He was so patient and kind. A great experience
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July 2025 by alina jensen
How is it that I can call a local phone number and get stuck on AI for weeks at a time? Not joking. Trying to get my address changed so that I can pay my bill. This is the most ridiculous AI cycling I have ever seen in my life. I have been online with AI and different agents for weeks at a time trying to change my address for the last month
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July 2025 by Tam Hulburt
I had a great experience with Mika at the Tillamook store helping me get my iPhone 14 Pro into a new case. It wasn’t until later when I got home that I realized that there was a button in a place where there shouldn’t be a button so I couldn’t use my toggle switch I came back to the store today and Mika was once again extremely helpful and we investigated The box clearly says that this case should’ve worked from my phone and it doesn’t So I had to return it I would like Mike to get credit for all of his hard work helping me Because this problem was created by miss labeling. Thanks for having an Excellent employee like Micah who made the situation good in the end and I hope he gets recognized rather than penalized for the fact that this case is defectively labeled thank you
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July 2025 by Tim and Sue Emerson
Great service!
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May 2025 by Anna Buchanan
I was very pleased with the quality of service I received!
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May 2025 by Jodee Jayne
Amazing assistance. Customer service was exceptional. My stressful event was made easy with the help of the staff. My phone needed replaced and it went very smooth.
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May 2025 by Robert Browning
Micah was awesome helped me retrieve all my data and listened to what I wanted then got me hooked up with an awesome phone
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April 2025 by Sharon Werner
Micah was very informative and patient with me.
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April 2025 by Roxanne Isaac
I had the best experience with the associate Micah! He is patient and understanding. It was a busy morning, and Micah greeted every customer that walked through the door. He has excellent customer service. I am very impressed, Micah managed to multi task and stay composed during the long process working through a problem with my business line. We need more people like Micah in the world! Verizon needs to give this guy a raise in pay!!!! Hint....Best to make an appointment.
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April 2025 by Ray Hopfer
The customer before me was getting patient help from Micah that took considerable time to resolve. The customer behind me sounded like he was going to need some considerable time for his situation as well. I was pleasantly surprised that Micah was able to resolve my phone issue quickly after explaining to him the problem, and it did not cost me anything. Competent and courteous service.
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February 2025 by Liz Ingram
Very nice and friendly service
