The neighborhood Safeway in Troutdale offers a convenient and friendly grocery experience with a deli, bakery, fresh produce, and a helpful pharmacy. The bakery features customizable cakes and cupcakes, while the deli offers a variety of party trays made to order. Customers can use the Order Ahead pick-up service for bakery items. The butchers block has an assortment of meat and seafood, and the produce department is full of fresh fruits and veggies. The store offers Grocery Delivery and DriveUp & Go™ for speed, and the floral department provides exclusive designs. Employees are great, providing great customer service and working hard to keep the store clean and comfy. The meat counter has a good selection, and more self-checkout stations mean no line. Many customers love this store, finding it a really nice experience that feels safe and welcoming, especially compared to other locations. While most staff are helpful, there have been isolated concerns about a specific employee's behavior making some customers uncomfortable. Overall, it is described as how a store should look and feel, with occasional acts of exceptional kindness from staff.
They don't always have what's on sale at the store, but thank goodness for this store not being a football stadium's length away from the road to have to walk to! So it's becoming my go-to store for the weekly specials and whatever else I need.
May 2024
They don’t stock all the time. Employees are great. The only problem I have is with Darrell M., one of the survivors I believe. He makes me and my family very uncomfortable. He will stare at us while we check out. He’s even stood next to me while checking out. He’s very rude! Do better Darrel!
February 2024
Great customer service and meat dept counter has a good selection of meat and fish and much more. Oh they just added more self check out stations. No line to self check out..
