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December 2023 by Edy Gonzales
To bad there is not a 0 star reviewsThey have the wrong delivery information, I'm getting notify my package will be deliver after 5pmI signed for txt updates but they only update you 30 minutes after they try to deliverCalled FedEx and they don't have any updatesWorst company 2023
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September 2023 by Sarah Mayo
Everyone knows when your package gets routed through Troutdale, add a few days to your estimated delivery date and hope you get Vancouver next time. This site has been a mess for years: before, during, and after the pandemic. They have no accountability and it's infuriating that there's no recourse or consideration in pricing for the poor experience.
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August 2023 by Richard Frank
I'm still waiting on a package that has been delayed for days now. No detailed tracking information is available, no updated eta, no way to contact anyone for more information. I won't be making the mistake of using this carrier again.
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May 2023 by Mike Os
Packages always delayed or lost in troutdale. Can't wait for people to stop shipping items to me with fedex.
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March 2023 by Nicholas Jasman
Pray your package never ends up here. My package has been there for a week now, 3 days after I was told the package would be delivered (pending now, before the date was delayed 3 times). Cannot get any information about the package, even after waiting on the phone for half an hour on two occasions. Horrible customer service. After this, I'm done using FedEx.Also, keep in mind this is regarding an expensive item that I need to be home to sign for. Way to completely waste my time on multiple days FedEx, you're actually the worst.
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February 2023 by Blen Yirga
Never again learned my lesson. This is my 3rd time with FedEx and all 3 times my package was lost. I don’t think they should be in business anymore. I feel like this company is full of scammers.
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November 2022 by Max Andersen
Was promised to have my Halloween stuff in by October 24th after ordering my things in September. Still haven't received my items and delivery date has been updated to November 2nd. I'm beyond frustrated, stop holding packages!!!
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September 2022 by mikkyle mikkyle
Absolutely the worst place for your package to land. Everytime my shipment gets here, I know it's going to be several days before it gets out of this hub. FedEx you need to hire more people or fix the problems in Troutdale. I'm going to start getting my deliveries from companies that do not use FedEx as their carrier. This has been going on for two years and still this huge delay is happening here. Fix your problems.
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September 2022 by Cat Luna
Packages stuck in Troutdale. ZERO customer service. Automated calls offer no help. Awaiting time sensitive package that was supposed to be delivered two days ago, their site says maybe 4 days from now????
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September 2022 by Jesus Campos
I wish I could put a 0 but it online allows 1 star. My package has been “in transit” for 3 days stuck in troutdale. FedEx in troutdale Oregon should not be open. Horrible management.
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August 2022 by Terra Incognita
Every single package I have that goes through the FedEx Troutdale Oregon hub is either indefinitely delayed or lost. At this point, I have over $10,000 worth of merchandise lost to this super massive black hole of shipping. They have practically become legalized thieves. This is a class action lawsuit waiting to happen.
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July 2022 by Shane Douglas
If your package from fed ex comes through this facility in trout land Oregon know it will be delayed. By far the worst facility fed ex has. Anything that comes through here is always delayed. I like how fed ex gives themselves a delayed exemption. What a joke. Id give a 0 stars but google only lets you give them a minimum of 1.
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July 2022 by Elizabeth Engberg
Ordered 2 outdoor furniture sets. One was delivered and the other one sat here for weeks. I can't order another because now it's out of stock. How do you lose a giant box of furniture? This is ridiculous.
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May 2022 by Gino Salazar
If your package goes through the Troutdale location you should just consider it lost. Packages that are supposed to arrive in a couple business days are taking months when going through this location. If you live in Portland avoid FedEx at all costs.
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April 2022 by Me Me
Really? When you ship to Portand dont use Fedex ground they put my package on fedex vehicle and took them out from vehicle for 8 days so far let see if they do this again tomorrow
