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April 2024 by Rod Huante
How to fantastic experience at this Northwest treasure Alicia was A? Fantastic person To work with very knowledgeable and very polite excel fun experience.
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April 2024 by Nicole Husted
Storage units were clean, and staff was friendly.
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March 2024 by Ruslan Mubarakzyanov
Great safe location and excellent service.Theresa was very helpful.Price is great too!
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February 2024 by Tyler Adams
I used NWSS for over a year and had no issues at all. My unit was safe, dry, and easily accessible, while the staff on site was friendly and helpful.
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December 2023 by Christina Jenkins
I'm very happy with my storage unit. It was clean and was the prefect size for my needs. I love the fact that the manager is kind, informative and just a great person to interact with.
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December 2023 by Andrew Hurtado
Victoria (Property Manager) is always smiling and ready to help.Great experience.
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December 2023 by Christopher OConnor
Nice facility and the manager is professional and amazing!
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November 2023 by Gaylene Mathews (Ozland99)
I needed storage quickly without hassle I tried to call a few other places and was unable to reach a person on the phone. Victoria was such a help in a time of urgency in my life .I recommend this place just for the customer service that can not measure up to a robot button pushing system. I had to push no buttons and she did everything for me . Thank you so much for your support.Also the site and unit was very clean .
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September 2023 by Jacob Sykes
Staff is awesome and units are clean. I would definitely use this place again.
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September 2023 by Erika Harnar
Victoria was such a wonderful and friendly manager of the property! She was always smiling and very helpful with any questions! Very clean and super easy and safe to get into the facility!
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July 2023 by Kaylee Wright
Great service start to finish. Staff is attentive and knowledgeable, units are maintained and easily accessible. Highly recommend.
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April 2023 by Colin Jung
Self Storage, as anyone who has had the need for it in their life, can and will attest, that the myriad of self storage sites one has to choose from, can be a hugely daunting and subjective experience. YMMV from business to business.That being said, my own experience here with Victoria at the helm has been nothing short of “a highly positive experience”.Seamless to begin with and very easy going and laid back approach towards any transactions in front of house regarding my questions or concerns.Victoria is highly approachable with a high regard and built-in ethic towards detail and shines in her interpersonal, problem solving, and listening skills.She has always been super kind and willing to answer any questions you might have no matter how busy she might be at that moment.You will always be greeted like family to her ?If you have need of storage, in a very secure, clean and solidly run place, look this site up! You can’t go wrong
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April 2023 by Abraham Lombera
Great location easy acces we unload a semy truck and super easy to get inside
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March 2023 by Lisa (Zebra)
Excellent customer service and very clean units! Victoria is amazing!! I felt heard and she answered all my questions completely!While reading the contract closely I felt like the company is a little deceptive because it says that in three months after you signed the contract they can raise the rates in your unit! Before you sign a rental agreement with this company make sure to read the contract carefully. I honestly think they would honor the price for the unit for a year before raising it or at least advertise correctly by saying after three months the price of the unit will go up to this amount. That is the only reason I gave it three stars. If it was based just on Victoria I would have given five + stars!I would not of rented a unit there if it wasn’t for Victoria! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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February 2023 by Marie E.
I only gave four stars because the prices are ridiculous and I think they try to hide that. But I love Miss Victoria! Every time I speak with her she make sure she gets on any problem I may have or it's just fun talking to her she really loves her customers and really wants to take care of them and that is obvious. I asked her the other day why she wasn't employee of the month and she didn't know but if you're listening out there, Northwest, it's time to make her employee of the year I only stay with this company because of her.!
