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October 2023 by Lesane Crooks
horrible customer service. waited in line to get help. cashier didn't acknowledge me . so I walked away. turned around and she was helping someone. dont get it. your in service industry. have some standards.
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September 2023 by Sweet News
I forgot they got the hottest Tees . i went in and almost bought Allll them lol. i’ll be back i then made this my go to store for my tees now skip ross
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September 2022 by corinne Thorpe
Thought they had closed this store! So glad we ran into those one daughter found some cute things for school.
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September 2022 by Amanda Normine
Great selection for teens and young adults.
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August 2022 by Leti Barbosa
Absolutely awful customer service three girls were working today and were talking about their personal life and cursing across the store. Even while customers shopped!!
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December 2021 by Keely T
Staff is super nice and helpful, not pushy or hovering. Good deals, usually have at least 1 bogo 1/2 off deal. Good for women and young men. Comfy sweat suits!
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December 2021 by Kay
Well stocked. Lots of sales. Very large store. Located at outlet mall.
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December 2021 by Liz Daily
Good sales staff. Products my granddaughter likes.
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July 2021 by Vanessa S
My favorite place to get cute clothes for a good price! Sign up for their rewards program, I'm always getting money off!
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April 2021 by Dianne Denham
Took granddaughter there too pick up a few things. She loved the selection. I liked the pricing.
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April 2021 by Jason V.
Rue21 has long been my first choice for apparel, because they had (until recently) one of the most extensive, varied and stylish selections of men's clothing to be found at any retailer. Although I tend to shop for clothes approximately twice per year, I could easily stock up on a couple bags full of items that would last me for years to come. They also carry my favorite cologne, the scent of which is frequently commented and complemented upon. Lately though, it seems that their selection of men's wear has become...lazy. Brands have gone bland. Sweatpants. Uninspired and flavorless hoodies and sweaters. Offensively ugly button-up shirts. The uniqueness of their selections seems to have been bleached and ironed out into a pattern of conformity: "this is what men wear these days". Maybe I visited at just the wrong time of year, and caught them in an awkward transition period. More likely, I have just aged out of the demographic they're targeting, because I wouldn't be caught dead in most of what I saw on my last visit. I'll be back for the cologne, and hope that a spark of inspiration catches and lights a fire of inspiration under their buyers and designers. The staff here are friendly and helpful though, if a little green at times. They also seem to be instructed to push certain products (perfumes and colognes) pretty hard, but since I was there to purchase it anyway, I didn't mind, although I could see how it might seem pushy or annoying to others. On the other end of the spectrum, I like just about anything my wife wears that she purchased here, so stylistically, they're on point with female fashion. The durability of the women's clothing is a little suspect at times, but for the price, it's difficult to complain too much. And you can find some absolutely bonkers deals in their clearance sections (when they're not almost completely wiped out, as they were on our last visit), so it's always worth your time to pick through the remainder of last season's selection.
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February 2021 by Keely Davis
Staff is super nice and helpful, not pushy or hovering. Good deals, usually have at least 1 bogo 1/2 off deal. Good for women and young men. Comfy sweat suits!
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February 2021 by Jaauna Gordon
Have a great experience every time I shop at this location. They always try and assist and or accommodate if you are looking for something that you cannot find.
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December 2020 by Emily Mae
While shopping in the store, someone walked in and had no mask on. Nobody enforced them to wear one. It’s a huge health risk to other customers, their employees and themselves. I felt very unsafe and uncomfortable around the person without a mask. It is not fair for putting everyone else in danger by not handling the situation.
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October 2020 by Lakota Nicol Foreman
I went into this location today and I was not greeted at all the other employees were on there phones and laughing to each other. I was looking around the store for something and got no help. It’s very unfortunate because I love Rue 21 but I won’t be coming to this location anymore.
