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March 2025 by Meghan Krause
I can't say enough good things about Cadence Academy -
Tualatin! Our two daughters have been attending for a few months now after having bad experiances at other facilities in the area, and experience at Cadence has been nothing short of amazing. From the moment we first walked through the doors on our tour, we knew we had found a place where our children would be loved, nurtured, and encouraged to grow.
The teachers are truly exceptional. Special shoutout to teachers Nikki, Mercy, Vici, and Kacie! Really all the teachers there are warm, kind, and genuinely care about the well-being and development of each child. They make learning fun, and it's clear that they put so much thought and effort into creating a positive, engaging environment. They also make a point to connect with the parents, which I really appreciate.
The directors are equally wonderful. They are always available, approachable, and truly dedicated to ensuring everything runs smoothly. They go above and beyond to create a safe, welcoming space for both children and parents. We can tell they’ve built a great team, and it shows in the happiness of the kids and the positive energy throughout the entire center.
We feel incredibly fortunate to have found such a caring, supportive, and educational environment for our girls. We are so grateful to the entire staff for making this such a wonderful experience. Highly recommend!
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September 2024 by Stephanie Long
We LOVED our experience at Cadence! The staff always greeted us and made sure to say hi to our daughter. Teachers from other classrooms knew who she was and would greet her while in the hallways. There is a strong sense of community and happiness at this facility. The rooms were calming and clean. We put our daughter in at 4 months and the staff became a part of our family. I had zero concerns dropping her off while I worked. They would make the cutest crafts, even in the infant room. The teacher and chef worked with us as we began to incorporate purees/foods which allowed her to be exposed to a variety of healthy and nutritious foods. I felt that our daughter was not only cared for, but that her day was enriching and joyful.
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July 2024 by India Hubbard
We have been at cadence for 3 years now and dread the day our kids age out! The team here is so attentive, communicative, and caring! Every single teacher truly cares for our kids and helps them grow and learn. We had a stent at a different daycare for about 6 months and realized there is nothing better than cadence. We came back as fast as we could. I can’t speak highly enough about Tonya, Sarah, and the entire team.
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December 2023 by River T.
It's really bad my child refused to go there every day because of the people they are just not good for any family I really don't recommend this place
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September 2023 by Sarah Elroy
We have been with Cadence for 2 years now and love the directors and staff. Our 3 year old has built so much confidence and vocabulary since starting there in 2021. Our 8 month old gets the attention and tender care that he needs in the infant room as well as the time to explore with the rest of his friends. Cadence is a family and our children's home away from home.
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August 2023 by Sarah Christensen
We have been with Cadence for 2 years now and love the directors and staff. Our 3 year old has built so much confidence and vocabulary since starting there in 2021. Our 8 month old gets the attention and tender care that he needs in the infant room as well as the time to explore with the rest of his friends. Cadence is a family and our children's home away from home.
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August 2023 by Sarah Reid
My daughter spent two years with the Cadence team and we *still* talk about how much we love the teachers and friends who were part of her time there. While the environment was incredibly nurturing and loving, it also offered her a safe space to learn to be part of a group, compromise with other kids, learn how to follow a teacher-led routine, and advocate for what she needed. The director and assistant director were always transparent with me, engaging with my daughter, and ready to come up with a solution if I noticed our daughter’s needs changing. We are huge, huge fans of this school and especially the leadership. It’s a wholehearted recommendation from our family.
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August 2023 by Amanda Johnson
I have had at least one child in care of this school since 2018. Up until the last 1.5yrs, we have been satisfied with the care Cadence (Previously Creative Minds) provided.Unfortunately, due to the mass staff exodus the Pre-K program was cut with little notice and we were left with no child care for this entire summer.From Jan-May of this year we had numerous late night emails asking us to not bring our kids in for class, making it very difficult for my husband to work and for me to see scheduled patients.From my perspective, this is a salary issue. Employees at Cadence are potentially not being paid enough and are leaving for other jobs. Teacher Nancy, Chelsea, Zita and Liz, dozens of our kids miss you and will forever be grateful to you for sticking it out as long as you could. The food is another aspect that needs to be addressed immediately. I hope they are no longer serving bowls of corn (as seen in my child's photo) or the ever popular "vegan meat balls" that the kids would frown at, weekly.I want to say Thank you to Teacher Mia and Vicki who made us stay as long as we did and who you should feel confident leaving your children with.Cadence, we have filled out plenty of surveys with the same info, please feel free to reach out to myself or my husband with helpful feedback.
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August 2023 by Aaron Richardson
HORRIBLE! I would not trust this daycare center for my child or anyone else's child. Go somewhere that truly cares about providing high quality personalized childcare to your child. I couldn't help but feel like the childcare staff did not know or did not care about what they were doing. Child hated it and we hated it. There were signs that the child was neglected in various ways.At pickup, child's nose was often crusty from crying and almost never wiped clean. Child's mouth was also not cleaned and frequently dirty from food; this caused a long-term rash\skin irritation\dermatitis around child's mouth. There were times the child's bottom was really red from harsh scrubbing; this indicates that a fecal diaper had dried and crusted after a long period of time of not being changed and they were scrubbing aggressively to get fecal matter off. Child did not seem to be happy in any picture provided. Child strongly indicated that they did not want to be there before and after every single day. After that daycare, child was constantly frightened of other kids being nearby. While attending, child had frequent night terrors and would not sleep well at night. Seems to be quantity over quality at this daycare. Choose anywhere else to care for your precious child!They will frequently state that the child 'ate all' of a meal or snack, but I have a difficult time believing that that is true. Our child does not 'eat all'. Also, I once received an update that the child 'ate all' of a snack, then walked in, and the snack was sitting untouched in front of the child. I took the snack home and took a picture of it.With every interaction, you get this awful sense that the bubbly Director will say anything to trick you into believing everything is wonderful or that she will take care of your issues. Director will say "Your child is doing well and/or child is bonding with so and so", but it is presumably to placate the parent.Repeatedly said they provide 2-6 pictures per day of your child - only one picture of child provided in the first week. ~5 pictures were provided over the next two weeks. The 2-6 pictures of child per day were not provided, even after complaining repeatedly. I am fairly certain other pictures were taken of child in the first week, but they were likely deleted and not shown to us. The app they use is complete trash - KidReports app has a 2.0 of 5.0 rating on Google Play. Did they use this horribly rated app because it was the cheapest option? Didn't have access to app for five days, even after complaining every day - it was not important for the parents to know anything about their child in the first week apparently. There was practically zero personalized communication about child well-being in the first week.We canceled after the first week, but they lock you into two additional weeks with their contract. They do not even ask why you are leaving. It does not seem to be important for them to improve what is wrong.Childcare staff rotate constantly - I saw someone different in the room frequently. The daycare staff rarely tried to make me and the child feel welcome; often, I would not know how to hand off my distraught child. They hired four new people at roughly the same time - probably a sign of staffing issues. One of the staff they hired is 20 years old; they do not seem professionally experienced.While the director was seemingly out, I overheard daycare admin staff telling the children caregivers what to do, and how to wake up the children from nap. This seriously confused me. Shouldn't the children caregivers know what to do? Are the caregivers that inexperienced/inept? Are your children truly in good hands behind closed doors? That same day, I picked up at 3:50 pm; as far as I could tell, the child did not have an afternoon snack by that time.Due to many reasons, I do not trust leaving my child or any other child in this place. Who knows what actually occurs here. I will never bring my child to another daycare center after this nightmare!
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August 2023 by J J
Cadence wasn't a good experience for our family and here are the reasons why:RED FLAGS – Noticeable changes in child behavior.After we started going into this daycare, there were noticeable changes in our daughter's behavior:She would freak out and cry when we placed her into the car seat, because she thought she was going to the daycare.She would tantrum and point away from the daycare when we exited the car after arrival.She would cry when she saw lots of other kids and would not let us put her down, because she thought we would abandon her with the other kids – seemingly, like they do during outside time. She became very anxious around other children and wanted to avoid them at all costs.Every day she cried more frequently and was more moody in general.She would also frequently cry during the nighttime, seemingly from her terrible experience there.POOR COMMUNICATION & INCORRECT INFORMATION – They seem to have lots of different policies, but either change them at a whim or they do not follow them.1) When I first messaged them, they said they had a waitlist fee, but we never paid that and were offered a spot a month or two after the tour.2) When I first requested information, the rate sheet they sent me was different from the rate sheet after they offered us the spot. When we were attending, on the second day, they told us to sign another sheet stating that the rates are increasing again at the end of the month.3) They sent a parent handbook, and some of the information in there was incorrect. For example, the hours and meals were different from what they actually offered. (e.g., handbook said they served breakfast, but they do not).4) After we accepted the spot, it would take a week each time for them to answer my simple questions about the daycare. I sent some questions on May 17 and these were not replied to until June 2, and only some of my questions were answered.5) They did not send me the forms to fill out and sign until the Friday evening, just before the Monday they thought we were starting. We actually confirmed with them we are starting the following week, so they were confused about that.CHILDCARE DEFICIENCIES – Lacking hygiene care and insufficient attentionEveryday our daughter came home with dry boogers under her nose, food stains around her mouth, stains on her shirt, and sometimes sticky hands. I felt they did not ever find it important wipe their faces after the children ate.Speaking of food, I do not believe they cut the food appropriately for toddlers. Once, they had a tortilla with nut butter and it was one thick rolled piece – not cut to bite size. Additionally, they eat on paper towels instead of plates or bowls.When we eventually saw pictures of her or when we looked in the room before pickup, she always seemed to be unhappy and sitting or standing away from the other children. I do not know how much attention she is getting from the teachers, but it seemed negligible. In pictures of her outside, she was playing with the woodchips on the ground instead of engaging with other kids or teachers.There seems to be a lot of teacher turnover or floaters in the classroom; it was very difficult for our shy child to bond with a specific teacher since they kept on changing. We frequently saw different people in the room or watching the children.BAD APP – Access issues, severe lack of pictures/information, and questionable messages.They had an app that was rated badly in the app store. We did not have access to it for a week and when we did, we only saw one picture for the entire first week. As first time daycare users, with a very socially shy child, it was extremely worrisome for us to not know and see how she was doing.Speaking of the app, we could not trust it or the daycare, because one time, they marked that she ate her snack and when we went in, the snack was in front of her untouched. Who knows if she even ate her other food or not? We did not ever know if the information was correct and could not trust Cadence to tell us truthfully.
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August 2023 by Amanda J.
I have had at least one child in care of this school since 2018. Up until the last 1.5yrs, we have been satisfied with the care Cadence (Previously Creative Minds) provided.Unfortunately, due to the mass staff exodus the Pre-K program was cut with little notice and we were left with no child care for this entire summer. From Jan-May of this year we had numerous late night emails asking us to not bring our infant in for class, making it very difficult for my husband to work and for me to see scheduled patients. From my perspective, this is a salary issue. Employees at Cadence are potentially not being paid enough and are leaving for other jobs. Teacher Nancy, Chelsea, Zita and Liz, dozens of our kids miss you and will forever be grateful to you for sticking it out as long as you could. The food is another aspect that needs to be addressed immediately. I hope they are no longer serving bowls of corn (as seen in my child's photo on google review) or the ever popular "vegan meat balls" that the kids would frown at, weekly. I want to say Thank you to Teacher Mia and Vicki who made us stay as long as we did and who you should feel confident leaving your children with. Cadence, we have filled out plenty of surveys with the same info, please feel free to reach out to myself of my husband with helpful feedback.
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August 2023 by J J.
AVOID! Cadence was an awful experience for our family and here are the reasons why: RED FLAGS - Noticeable changes in child behavior.After we started going into this daycare, there were noticeable changes in our daughter's behavior:She would freak out and cry when we placed her into the car seat, because she thought she was going to the daycare.She would tantrum and point away from the daycare when we exited the car after arrival.She would cry when she saw lots of other kids and would not let us put her down, because she thought we would abandon her with the other kids - seemingly, like they do during outside time. She became very anxious around other children and wanted to avoid them at all costs.Every day she cried more frequently and was more moody in general.She would also frequently cry during the nighttime, seemingly from her terrible experience there.POOR COMMUNICATION & INCORRECT INFORMATION - They seem to have lots of different policies, but either change them at a whim or they do not follow them.1) When I first messaged them, they said they had a waitlist fee, but we never paid that and were offered a spot a month or two after the tour.2) When I first requested information, the rate sheet they sent me was different from the rate sheet after they offered us the spot. When we were attending, on the second day, they told us to sign another sheet stating that the rates are increasing again at the end of the month.3) They sent a parent handbook, and some of the information in there was incorrect. For example, the hours and meals were different from what they actually offered. (e.g., handbook said they served breakfast, but they do not).4) After we accepted the spot, it would take a week each time for them to answer my simple questions about the daycare. I sent some questions on May 17 and these were not replied to until June 2, and only some of my questions were answered.5) They did not send me the forms to fill out and sign until the Friday evening, just before the Monday they thought we were starting. We actually confirmed with them we are starting the following week, so they were confused about that.CHILDCARE DEFICIENCIES - Lacking hygiene care and insufficient attentionEveryday our daughter came home with dry boogers under her nose, food stains around her mouth, stains on her shirt, and sometimes sticky hands. I felt they did not ever find it important wipe their faces after the children ate.Speaking of food, I do not believe they cut the food appropriately for toddlers. Once, they had a tortilla with nut butter and it was one thick rolled piece - not cut to bite size. Additionally, they eat on paper towels instead of plates or bowls.When we eventually saw pictures of her or when we looked in the room before pickup, she always seemed to be unhappy and sitting or standing away from the other children. I do not know how much attention she is getting from the teachers, but it seemed negligible. In pictures of her outside, she was playing with the woodchips on the ground instead of engaging with other kids or teachers.There seems to be a lot of teacher turnover or floaters in the classroom; it was very difficult for our shy child to bond with a specific teacher since they kept on changing. We frequently saw different people in the room or watching the children. BAD APP - Access issues, severe lack of pictures/information, and questionable messages.They had an app that was rated badly in the app store. We did not have access to it for a week and when we did, we only saw one picture for the entire first week. As first time daycare users, with a very socially shy child, it was extremely worrisome for us to not know and see how she was doing.Speaking of the app, we could not trust it or the daycare, because one time, they marked that she ate her snack and when we went in, the snack was in front of her untouched. Who knows if she even ate her other food or not? We did not ever know if the information was correct and could not trust Cadence to tell us truthfully.
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July 2023 by A M.
HORRIBLE! I would not trust this daycare center for my child or anyone else's child. Go somewhere that truly cares about providing high quality personalized childcare to your child. I couldn't help but feel like the childcare staff did not know or did not care about what they were doing. Child hated it and we hated it. There were signs that the child was neglected in various ways.At pickup, child's nose was often crusty from crying and almost never wiped clean. Child's mouth was also not cleaned and frequently dirty from food; this caused a long-term rashskin irritationdermatitis around child's mouth. There were times the child's bottom was really red from harsh scrubbing; this indicates that a fecal diaper had dried and crusted after a long period of time of not being changed and they were scrubbing aggressively to get fecal matter off. Child did not seem to be happy in any picture provided. Child strongly indicated that they did not want to be there before and after every single day. After that daycare, child was constantly frightened of other kids being nearby. While attending, child had frequent night terrors and would not sleep well at night. Seems to be quantity over quality at this daycare. Choose anywhere else to care for your precious child!They will frequently state that the child 'ate all' of a meal or snack, but I have a difficult time believing that that is true. Our child does not 'eat all'. Also, I once received an update that the child 'ate all' of a snack, then walked in, and the snack was sitting untouched in front of the child. I took the snack home and took a picture of it.With every interaction, you get this awful sense that the bubbly Director will say anything to trick you into believing everything is wonderful or that she will take care of your issues. Director will say "Your child is doing well and/or child is bonding with so and so", but it is presumably to placate the parent.Repeatedly said they provide 2-6 pictures per day of your child - only one picture of child provided in the first week. ~5 pictures were provided over the next two weeks. The 2-6 pictures of child per day were not provided, even after complaining repeatedly. I am fairly certain other pictures were taken of child in the first week, but they were likely deleted and not shown to us. The app they use is complete trash - KidReports app has a 2.0 of 5.0 rating on Google Play. Did they use this horribly rated app because it was the cheapest option? Didn't have access to app for five days, even after complaining every day - it was not important for the parents to know anything about their child in the first week apparently. There was practically zero personalized communication about child well-being in the first week.We canceled after the first week, but they lock you into two additional weeks with their contract. They do not even ask why you are leaving. It does not seem to be important for them to improve what is wrong.Childcare staff rotate constantly - I saw someone different in the room frequently. The daycare staff rarely tried to make me and the child feel welcome; often, I would not know how to hand off my distraught child. They hired four new people at roughly the same time - probably a sign of staffing issues. One of the staff they hired is 20 years old; they do not seem professionally experienced. While the director was seemingly out, I overheard daycare admin staff telling the children caregivers what to do, and how to wake up the children from nap. This seriously confused me. Shouldn't the children caregivers know what to do? Are the caregivers that inexperienced/inept? Are your children truly in good hands behind closed doors? That same day, I picked up at 3:50 pm; as far as I could tell, the child did not have an afternoon snack by that time. Due to many reasons, I do not trust leaving my child or any other child in this place. Who knows what actually occurs here. I will never bring my child to another daycare center after this nightmare!
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March 2023 by Lauren Freed
When I moved my family across the country, almost everything went wrong. We could not be happier that CADENCE ACADEMY went right. The incredible director, Tonya, was so supportive during this time of upheaval, and also eased our nerves as we sent our 9 month old to daycare for the first time. Every teacher that has worked with my baby has been kind and loving with her and she is always so happy at drop off and pick up, often times giving her teacher a few goodbye hugs before leaving for the day. The virtual tours given to us before we moved were so helpful in giving us a sense of what to expect when we arrived and the willingness to work with our schedule and start date was so appreciated. We can not recommend this preschool enough!
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December 2022 by Maria Polanco
If I could give more stars I would! Cadence Academy Preschool is an amazing facility with an amazing staff. All the teachers are so kind and so profesional! They never fail to communicate and are always ready to answer any questions we may have. Going back to work I was hesitant with child care but Cadence Academy Preschool has made it so easy! I know my son is in great hands!