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July 2024 by Joshua Colyer
Don't use this enterprise you reserve anything that's not what they have!! They have done this three different times to me honestly there garbage I'm now working on getting my company to pull there corporate account from this trash company!!
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May 2024 by David Blade Clay (Joker)
Didn't rent from here this time but service and vehicles are always good.
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May 2024 by Steve Fisher
Awesome staff and a great car.
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March 2024 by Ray Beauvais
Polite and professional people who went the extra mile to help make an unexpected emergency a lot less stressful. The vehicle was in excellent condition with very good gas mileage.
They also worked through an odd billing situation that saved me a few dollars.
It was nice to have one less thing to worry about.
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March 2024 by Katherine Alegre
Ashley, thank you for handling our rental reservation!
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March 2024 by Darrell Knigge
Always amazing and quick check in and check out.
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February 2024 by Deborah Timmons
Staff is easy to work with
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February 2024 by Ryan Lord
Corey made this experience absolutely amazing. Legitimately some of the best customer service ive ever had! 10/10 would come back again just because of him
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January 2024 by Colin Peddicord
The absolute worst staff. Donald was extremely rude and condescending.
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January 2024 by Antonio Cuevas
Excellent service and customer service
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January 2024 by Brian Kirk
First, I must point out that I rarely review businesses online, preferring to voice any issues I may have to the business management directly, however sometimes an online post is both warranted and appropriate.That said, I rented a box truck from the Enterprise location in Tualatin, OR expecting to move some business product between two locations over the following 4-day period. Preferring to do as much as possible online I used the enterprise online ap to reserve the truck. This was beyond a doubt the most user-friendly online rental process I have ever used – and I rent vehicles close-to a dozen times each year. The online process was so seamless and streamlined that, even though I had received a confirmation email I simply had to follow-up with a phone call, believing I must have done something incorrect. Speaking with the Assistant Manager, e.g., Heather - I discovered that I had in fact done everything correctly, and to take this one step further, Heather even confirmed the truck size I needed, time of pick-up and return time – just to put my mind at ease, but that in itself isn’t the reason for my review, which is actually what followed 1 day after my rental began.I unexpectedly had to drive twice the distance which was to Camarillo CA, 1000 miles from my starting point, wherein upon having the truck loaded with my business product I discovered the outside sidewall of one of the two dual rear wheels was completely blown out. Having had an entirely uneventful 1000 mile drive I was at a loss as to how this had occurred, and very concerned as to whether on a Friday evening at 4:00 PM, there would be a remedy that would have me back on the road for my 16-hour return. I immediately phoned Enterprise in Tualatin, OR and my call was answered by the assistant manager (Heather) again. Long story short – she got all relevant information regarding my exact location and the tire issue before bringing in the Manager of the Tualatin Enterprise location, i.e., Jason, and between the two of them had me back on the road within 2-hours. While this may seem like an easy process, when you factor in (1) this was a Friday evening, (2) the truck was not able to be driven to a location, especially before closing on a Friday evening, and (3) the necessity of finding the correct tire size, this was a case where time certainly was of the essence. Nevertheless, calls & arrangements were made, entirely without my having to lend a hand, even though I would have been glad to assist. Better yet, I was kept appraised of what was happening and who would be arriving and when – the whole step of the way.This was service! Exceptional service, and as a businessman myself I have to give credit to just how professional and empathetic both Jason and Heather were in handling my emergency in a manner that truly put their customer service skills to the test.A Big Thank You to Enterprise Tualatin – Management (Jason & Heather)!
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December 2023 by B K
First, I must point out that I rarely review businesses online, preferring to voice any issues I may have to the business management directly, however sometimes an online post is both warranted and appropriate.That said, I rented a box truck from the Enterprise location in Tualatin, OR expecting to move some business product between two locations over the following 4-day period. Preferring to do as much as possible online I used the enterprise online ap to reserve the truck. This was beyond a doubt the most user-friendly online rental process I have ever used – and I rent vehicles close-to a dozen times each year. The online process was so seamless and streamlined that, even though I had received a confirmation email I simply had to follow-up with a phone call, believing I must have done something incorrect. Speaking with the Assistant Manager, e.g., Heather - I discovered that I had in fact done everything correctly, and to take this one step further, Heather even confirmed the truck size I needed, time of pick-up and return time – just to put my mind at ease, but that in itself isn’t the reason for my review, which is actually what followed 1 day after my rental began.I unexpectedly had to drive twice the distance which was to Camarillo CA, 1000 miles from my starting point, wherein upon having the truck loaded with my business product I discovered the outside sidewall of one of the two dual rear wheels was completely blown out. Having had an entirely uneventful 1000 mile drive I was at a loss as to how this had occurred, and very concerned as to whether on a Friday evening at 4:00 PM, there would be a remedy that would have me back on the road for my 16-hour return. I immediately phoned Enterprise in Tualatin, OR and my call was answered by the assistant manager (Heather) again. Long story short – she got all relevant information regarding my exact location and the tire issue before bringing in the Manager of the Tualatin Enterprise location, i.e., Jason, and between the two of them had me back on the road within 2-hours. While this may seem like an easy process, when you factor in (1) this was a Friday evening, (2) the truck was not able to be driven to a location, especially before closing on a Friday evening, and (3) the necessity of finding the correct tire size, this was a case where time certainly was of the essence. Nevertheless, calls & arrangements were made, entirely without my having to lend a hand, even though I would have been glad to assist. Better yet, I was kept appraised of what was happening and who would be arriving and when – the whole step of the way.This was service! Exceptional service, and as a businessman myself I have to give credit to just how professional and empathetic both Jason and Heather were in handling my emergency in a manner that truly put their customer service skills to the test.A Big Thank You to Enterprise Tualatin – Management (Jason & Heather)!
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December 2023 by B K.
First, I must point out that I rarely review businesses online, preferring to voice any issues I may have to the business management directly, however sometimes an online post is both warranted and appropriate. That said, I rented a box truck from the Enterprise location in Tualatin, OR expecting to move some business product between two locations over the following 4-day period. Preferring to do as much as possible online I used the enterprise online ap to reserve the truck. This was beyond a doubt the most user-friendly online rental process I have ever used - and I rent vehicles close-to a dozen times each year. The online process was so seamless and streamlined that, even though I had received a confirmation email I simply had to follow-up with a phone call, believing I must have done something incorrect. Speaking with the Assistant Manager, e.g., Heather - I discovered that I had in fact done everything correctly, and to take this one step further, Heather even confirmed the truck size I needed, time of pick-up and return time - just to put my mind at ease, but that in itself isn't the reason for my review, which is actually what followed 1 day after my rental began. I unexpectedly had to drive twice the distance which was to Camarillo CA, 1000 miles from my starting point, wherein upon having the truck loaded with my business product I discovered the outside sidewall of one of the two dual rear wheels was completely blown out. Having had an entirely uneventful 1000 mile drive I was at a loss as to how this had occurred, and very concerned as to whether on a Friday evening at 4:00 PM, there would be a remedy that would have me back on the road for my 16-hour return. I immediately phoned Enterprise in Tualatin, OR and my call was answered by the assistant manager (Heather) again. Long story short - she got all relevant information regarding my exact location and the tire issue before bringing in the Manager of the Tualatin Enterprise location, i.e., Jason, and between the two of them had me back on the road within 2-hours. While this may seem like an easy process, when you factor in (1) this was a Friday evening, (2) the truck was not able to be driven to a location, especially before closing on a Friday evening, and (3) the necessity of finding the correct tire size, this was a case where time certainly was of the essence. Nevertheless, calls & arrangements were made, entirely without my having to lend a hand, even though I would have been glad to assist. Better yet, I was kept appraised of what was happening and who would be arriving and when - the whole step of the way. This was service! Exceptional service, and as a businessman myself I have to give credit to just how professional and empathetic both Jason and Heather were in handling my emergency in a manner that truly put their customer service skills to the test. A Big Thank You to Enterprise Tualatin - Management (Jason & Heather)!
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November 2023 by John Wick
Great customer service and hopefully I get the vehicle I needed??
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November 2023 by Robert Taylor
Great place to rent a vehicle, great friendly customer service.
