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March 2023 by Greg Hines
nice folks
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August 2022 by Jason Freeman
Great customer service. They bend over backwards to ensure you get the information that you need. Thanks so much!
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June 2022 by Jirka Bill Bilík
I am sorry for the poor support for European countries. Failure to support 240V, expensive supplies to Europe and other tips American scandals.
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May 2022 by Denice Williams Pugh
We need a replacement part that is on their warehouse. The machine is actually discontinued but they have a few parts. It’s less than $10. Their new policy is a minimum $30. It’s crazy they won’t ship the part with actual shipping cost. I posted a comment on a post. They acted like they were going to address in a private message. ***crickets...nothing! We purchased so many jugs products over the years. Sad their customer service is so poor for a $7 part.
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April 2022 by Jeff Shawver
Good quality...but you need the hanging loop assembly to hang net...make sure you have those before you start setting up the net??
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June 2020 by Rick DeLorme
Everything I have ever bought from Jugs Sports, especially baseball gear, has been the best of quality and best of design. Everything is made to last and made to work very well. There is no better batting Tee than a Jugs Tee, and I have seen many brands including Tees used in the batting cages of big league teams.
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April 2020 by Greg R.
In regards to the RIDICULOUS 1 star review someone left for this company.....whoTF has multiple visits to company(mostly good) and only reviews the one "borderline" bad experience they have?!? Give me a break!!! They charge $150 for a replacement wheel. That is the price. It is posted everywhere!! So you 1 star them because you expected some type of discount?!? We bought a jugs machine off FB marketplace. Had an issue after 20 minutes of use. Luckily we live close to Jugs HQ in Tualatan. Brought it there and they were UNBELIEVABLE!! This place cares!!! JR was UNREAL! Cat was so patient with us. Got our machine going again for super cheap cost of labor. Totally honest. Our Jugs quit working completely. They could have easily jacked us since we had no idea what was wrong. They were honest and SUPER nice!! An AMAZING experience. The product is effin AMAZING!!! The customer support is even better!! Our Jugs machine is 8 years old and it is just humming after taking it to there tech guy!!!! Thank you JR and Jugs!!
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April 2020 by Brandi Mannon Duncan
incredible customer service. quick to fix an issue. our 11 year old is loving his machine!!!!! thank you JUGS
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February 2020 by bluenickman
The finest sporting equipment in the world
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November 2019 by Debbie Dobbs Schober
Several weeks ago my 15 year old daughter and I had a heart to heart discussion about her “stepping away” from pitching for a while on her fastpitch travel softball
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July 2019 by Jason Sievers
Excellent customer service great products
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June 2019 by Ray Manning
Was not a customer, was doing some work for the building owner. They have changed the way that people practice sports that use a ball.In any sport that uses the ball, getting repetitions is very important to get better. Their machine does that, so you don't have to wear out a pitcher or a quarterback etc. Game-changing invention. Their equipment is used throughout the world, from little ol Tualatin Oregon. Not bad! If I'm not mistaken, the actual inventor is from Tualatin Oregon, or somewhere in Oregon. And football player Odell Beckham Jr., has stated that being able to get all the extra reps because of that machine has helped him a lot because getting reps is the only way to get better.
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March 2019 by Doug Rosaaen
Thank you for getting me a free warranty replacement wheel for our Lite Flite! I called you guys on a Monday then received and installed the new one on Thursday!
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September 2018 by Mando Jasso
own and use the jugs instanet on a regular basis and would recommend to anyone. its easy to use and put away.
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August 2018 by Joanna Allison
***** THIS IS NOT A PLACE TO COME AND USE BATTING CAGES. THEY SELL THEM ****