About Kai USA LTD., Kershaw Knives, Zero Tolerance Knives and Shun Cutlery
Kai USA LTD. is home to leading knife brands Kershaw, Zero Tolerance, and Shun Cutlery. The company offers in-person warranty and servicing for their pocket and kitchen knives, though they do not sell products directly. Customers have praised Kai's excellent customer service, with one reviewer receiving a replacement knife after a small part broke on their 6-month old knife. Another reviewer sent in a set of 5 Shun knives for servicing, with Kai expertly remedying major chips and resharpening the blades. Customers have also been satisfied with Kai's Kershaw pocketknives, citing smooth opening, secure blade locking, and reliable cutting performance. Overall, Kai USA provides high-quality knives and exceptional post-purchase support for their customers.
