Mud Bay is a pet supplies store located in Olympia, Washington, with multiple locations across the Pacific Northwest. It focuses on healthy pet food and supplements made with natural ingredients for dogs and cats. The store's dedicated team, including an in-house veterinarian, carefully chooses high-quality products to support the health of pets with various needs. Customers appreciate the friendly and knowledgeable staff, who go above and beyond to help find the right supplies, offer free samples, and provide helpful instructions. Many reviews highlight how the staff's kindness and expertise make shopping easier and more enjoyable. The store offers a wide selection of well-made dog and cat toys, supplies, and natural clay and cat litter. Customers often buy in bulk, especially treats and snacks for their pets, and find the prices reasonable. The store’s in-store marketing is praised for being engaging and effective, often enticing pets and their owners to come in. Visitors frequently mention that their pets love visiting Mud Bay, especially for treats and praise from staff. The store seems to always have what customers need, making it a favorite neighborhood spot. Overall, Mud Bay is valued for its quality products, friendly staff, and the positive experience it provides for pets and their owners.
Excellent customer service. They helped bring large bags of cat litter to my car. I was so grateful and impressed!
March 2024
Amazing staff! Super nice, polite, and knowledgeable. They helped us get everything for our puppy, got us free samples, instructions, and explained everything. The ladies’ names were Mel and I think Chrystal or something similar (sorry if I’ve misspelled it); they definitely went above and beyond!
February 2024
High quality pet supplies and great customer service.
