NAPA Auto Parts - Tualatin Auto Parts provides quality auto parts for cars, trucks, farm, or marine vehicles. Customers can order online or stop in, with options for curbside pickup, delivery, and in-store shopping. Reviews consistently highlight fantastic and great experiences with awesome customer service. The staff is described as super friendly, helpful, and knowledgeable, often going the extra mile. Specific examples include employees expertly finding obscure parts using measuring instruments and catalogs, installing wiper blades, and providing thorough, communicative service for machine shop work like flywheel resurfacing. Customers report that the crew is very helpful to everyone in the store. The business has everything needed, making dreaded jobs go like a breeze. This service quality leads customers to be willing to drive farther to this location, noting they will be heading back for all automotive needs. At NAPA, their motor never quits.
Super helpful. And had great knowledge about the things I had questions about
September 2024
Stopped in last night to get new wind shield wipers. DJ was so helpful, found exactly what I needed and offered to install them. He was a little unsure of the installation process, but didn't give up and figured it out for me. No more squeaky wipers, the customer service was extremely appreciated!
August 2024
Austin is my go to. Very helpful, very polite and professional.