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November 2024 by Norma Spencer
It was a very pleasant experience
explained exactly what they were doing answer any questions that we had
if I could give them more than a five-star I would do that.
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November 2024 by Jason Wood
Great company, easy to work with
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November 2024 by James Mann
It was just great no complaints
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November 2024 by gnlz123
It took a long time to get my son’s chair because his paper work was lost. Other than that, Sam the technician is always super friendly and makes sure you’re happy with your order.
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November 2024 by Agnes Perez Varona
The service tech was fantastic. Scheduling was a little chaotic but at the end it worked out great.
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November 2024 by margaret gaasch
No info left to call for questions. Did not help finding place to put chair. Was told that would be part of delivery. Amber, customer svc? was unable or unwilling to provide size of chair so I could be prepared. Said delivery would help with that.
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November 2024 by Johanna Thompson
Jennifer Marty was so helpful in deciding upon a electric chair She was so gentle in her explanation of the chair and how it could help me, also she is very very smart and knows those chair inside and out!!
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November 2024 by Donald Rankin
Every one that works for them were very helpful and professional jen was the best pleasant and helpful in the entire process good lady to have on your team
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November 2024 by Myra Lee
My chair was delivered sooner than expected, and the tech went through all essential information quickly. He was professional, polite, and thorough. Four stars is generally the highest rating I give on anything, simply because there is always room for improvement.
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November 2024 by Jeffery Allen
Very nice people to work with they work Very hard to get you what you need so you can be more independent. Thanks again
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November 2024 by Cristina Pitarresi
I have always been treated with courtesy and respect. Wait time to get appointments has greatly improved.
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November 2024 by Crystal McNatt
Numotion used to take excellent care of my devices,
Not so much anymore.
I'm not referring to any of the service teams lack of knowledge and customer care when I say that tho.
1 thing that is causing me issues now that wasn't a problem before my last in shop services
Is that the connection to my controller itself isn't working properly.
It will be showing as it having a full charge in the morning and will lose 1 green dot within a half hour or so.
If I push the connector into the controller it will come back on.
It's causing a bit of a problem for me to keep it fully charged.
It also will lose momentum as I'm going along then pick it back up for a bit.
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November 2024 by anna pankratov
If I could leave zero stars I would. It took them 8 months to get my daughter a walker which she absolutely needs. Communication skills are zero. I had to call to get any information out of them, they never called to give me update on the status. They would simply ignore me for weeks and than makes excuses that the Doctor is taking too long with a paperwork and when I called the doctor, they would get everything done immediately. I don't think I'll be using this company anymore for my daughter equipment because I'm truly very disappointed in the management team. it's already hard enough to have a special need child but when you have to deal with all of this is ridiculous.
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November 2024 by Jean Van Minnen
Michael came out to attach my new wheelchair brakes today. He arrived on time, was efficient and very friendly. What more could I ask for! Thanks for making my day great.
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October 2024 by Phyllis Frus
The delivery was right on time and it went smoothly. The delivery person was veyr knowledgeable and lowered the speed of Indoor Slow, as I was experiencing some colliding with the walls and doorways. I had been driving a loaner for about a month, and I was prettty capable on straightaways going forward , but not backward. I think the training period should be longer.
