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July 2024 by Suzanne I
School uniforms are available here. Good prices and sales available.
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May 2024 by Charolette Cole
So nice! Got lots of new clothes for school flare pants, jeans, V necks you name it!
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May 2024 by Chris Reavis
Good selection. Sometimes slow checkout as they don't have enough people.
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May 2024 by Brent Washburne
This is a place that offers clothing for the whole family. Everything it sells has great style and quality, at a price you can't believe.
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May 2024 by Allison
There were almost no employees on the sales floor. The place is a bit disorganized. There is a good sales section in the back of the store.
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May 2024 by Michelle Jean Cole
New clothing
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February 2024 by Liza S.
Well stocked and very helpful team. There are always available, and clean/empty fitting rooms.
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February 2024 by Adriana Figueroa
I love the discounts and quality of the 100% cotton dresses and blouses.The cashier was very friendly and patient.
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January 2024 by Nicole Renee
Super good deals on Christmas Eve.
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December 2023 by Keith Childers
Great prices, quality of clothes trending up. Better sales in store than online.
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December 2023 by Emily S
I’m disappointed in this store. Apparently Old Navy is not as inclusive as they claim because they don’t carry plus sizes at this store beyond xxl. I took my daughter to buy some things she found online but wanted to try on first. The only 3x we found was a loner in the clearance section. Apparently there aren’t any plus size gals in Tualatin. Once again my daughter feels excluded due to her size. i’m disappointed Old Navy.
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December 2023 by Sandra Ann
Love this place. Everyone is always so helpful and nice. Had a large online return and the cashier made it so easy for me. I didn't have an invoice in the box so she just asked for my phone number. She even reordered the stuff I needed. She was very sweet to my very fussy baby too.I believe her name was Sandy. Erin the Mgr was very nice too.
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November 2023 by Sandra Mcconnell
Love this place. Everyone is always so helpful and nice. Had a large online return and the cashier made it so easy for me. I didn't have an invoice in the box so she just asked for my phone number. She even reordered the stuff I needed. She was very sweet to my very fussy baby too.I believe her name was Sandy. Erin the Mgr was very nice too.
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November 2023 by Jessica Y
I love Old Navy but coming into this location usually ends in a negative experience. Most of the employees are very friendly and helpful, but I seem to always encounter the same cashier who is very unfriendly and doesn’t seem to want to be helpful. I would expect a lot better customer service for someone who is stationed at the registers. Most recently I asked if they price match online prices and she said no. I asked if I should buy it online for an in store pick up and she responded with “yeah but it will be a couple hours” and I’m just thinking what?? I’m literally holding them in my hand right now. Maybe it’s not actually as simple as I think it should be, but she was rude, curt, didn’t explain anything, and was not at all apologetic. She ultimately price matched for me but was clearly very upset about it. I believe the whole encounter would have gone much better if she just had a more positive and helpful attitude. I also needed to exchange a pair of shoes for a different size and she ended up giving me the wrong shoes, which I did not realize until I had gotten home. It’s quite a drive for me to get out there so I’m really unhappy about that.I’ve returned things online several times and I know that if you have the bag it shipped in they can scan the barcode and pull up your return and process it for you. Every time I come in for an online return and this woman is helping me she just asks for my phone number. The first time it happened I had three or four different orders to return and I told her “oh they are all in the bags they shipped in” but was met with a blank stare. I ended up having to repeat to her my phone number over and over again. It does not seem very efficient for either me or her. At one point during the process I asked her if she could just scan the bag but she ignored me. Not sure if she’s not trained correctly or is just uncomfortable with that process.
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November 2023 by haley dennis
I NEVER write reviews-but to say the customer service at this location is poor is an understatement. Went in simply to exchange something for a different size and the cashier named ‘Lesley’ was incredibly rude and even raised her voice. I’m not sure if maybe she was having a rough day as it seemed she was already agitated, but that was completely uncalled for.
