-
March 2024 by Kayla M.
Management has failed their employees at this staples location. I went in to pick up an order and only 2 employees were working in the entire store and they had so many orders and customers who needed help and I could tell they were just drowning. they didn't have proper support at all today. So sad.
-
February 2024 by Carrie R.
Staff are very helpful and kind. Got a passport photo. I've made Amazon returns here before and that was seamless.
-
February 2024 by J “ZoeChloe” G
Had some Amazon returns, so came here for the first time for that purpose. It was quick and easy, and they offered a 15% off coupon for using them to return Amazon items here! Nice! I had no intention on shopping but figured I would take a look around since I had the coupon. Ended up I purchasing a desk and chair! ? They were both on clearance +15% off from my coupon!!! What a great deal!!! The cashier was super awesome. So nice, helpful, very polite and patient. He even set me up with their new Rewards Program that just started today. (Since I will now bring all my Amazon returns here I will definitely use the rewards program). Another really helpful staff member helped me out to my car, which is pretty small and full of lil dogs, soooo he even figured out a way to make my items fit, which was quite a feat! Thank you guys! ?
-
February 2024 by Gina DiGiacomo
Best Staples I've ever been to!! Employees and GM were so kind and helpful, helped me get the max discount possible on my purchase. Will definitely be going here for all our office needs in the future! :)
-
February 2024 by Maria Elivier Mendoza Barragan
I called the store 5 minutes before closing to see if an item was still in stock. I had the pleasure of speaking with Kurt (I hope I have his name right). He took the time shortly before closing to let me know an item was still in stock. He was so sweet and very nice. You don't see nor get that great customer service nowadays. Kurt is the reason I will keep coming to this store. SOMEBODY GIVE THIS MAN A RAISE. HE DESERVES IT!!!!
-
February 2024 by A
I stopped by at this location yesterday 01/03/24 to return an item and look for a new small wireless logitech mouse. A store associate asked if I needed any assistance within few minutes of being inside the store. I asked if they have any logitech mouse on sale and he pointed me to the clearance area, sure enough there are several options for $10.00 and $7.00. I wanted to look around the store a bit and found an area for logitech items i.e. pastel and cool design wireless mouse, mouse pads, wrist rest etc. I found the exact mouse in-store on the staples website for $19.99. The item I returned was easy peasy even though I didn't have my husbands card it was refunded. Staff is helpful, friendly, and knowledgeable. Keep up the awesome customer service!
-
January 2024 by Chelsea Farris
I’ve been in search for a money counter for so long, I called multiple stores and I finally found a super great one at staples. I couldn’t have done it without the help of ELIJAH!! He is amazing and a super sales associate. If you need anything ask him. Also he was extremely nice and had an amazing attitude. He deserves a raise! Thank you so much Elijah!!
-
December 2023 by Ivanna H.
RUDE AND DONT RESPECT THE CLIENT'S TURNS. I went to this specific Staples on Tualatin to print a poster. Despite there being no clients when I arrived, the two employees left me waiting. They assisted three other people without providing any explanation and neglected to work on the file I sent at 4:06 pm. I waited until 4:30 pm while observing them help others who arrived after me. When we attempted to speak to the manager, he was absent. The employees, particularly the person in charge, seemed unbothered and rude. I suspect they might be racist, as there's no other reason for them to act as if I were invisible, especially since it was evident I'm Latina, given that I was speaking Spanish with my family. Shame on them; I have never experienced such an uncomfortable situation. I left the store sad and very upset, and they continued unbothered; I never received an apology or nothing. I was completely ignored by them.
-
December 2023 by Kali Cooper
TSA Precheck - they would not honor our appointments because they overbooked and had technical difficulties. They sent us to Legal Locator Services 10 minutes away in Lake Oswego, a women-owned local business, and we're thankful for that. I'd rather support a small business.
-
November 2023 by Citizen #05187900-00
The copy print center looks great.
-
October 2023 by Cory A.
If I could leave no stars I would. This place is a joke. And they are super unprofessional. If you are trying to get printing done. Don't do it here. You might never get it. Even if you've had the same exact thing printed by them before. (All of a sudden they are more strict and not able to...) and they confirm and bill you. They'll also call you after your print job is supposed to be done and ready for pick up to tell you sorry we can't process your job you paid for bc of some rule that's not stated and they never had a problem with before and they obviously should have caught before they charged me for it and accepted the job. Not deny it after you say you can do it. ESP if I've already relied on you folks to come thru for a service you guaranteed to be ready. Smdh. And if you must order from here never pay ahead. EVER. Wait till you see the product.
-
October 2023 by DC Smith Enterprises
Cori the GM and her team,Beau,madison,jonathan great service with smiles and very helpful,Just awesome ! I love staples for prices and service, Snoof and Bill the guys in charge are awesome with service and prices !! we cant forget Elizabeth of 7 yrs with the co Great Service also with smiles and willing to HELP !! Love u staples..cya again and again,loyal Customer. Daryl Smith
-
September 2023 by Breanna Herriges
The printer ladies Hope and this other sweet gal are amazing! They helped me with my business cards and art prints! They’re super funny and made my experience enjoyable! Thank you guys! Call if you need a mermaid or an art piece ❤️
-
September 2023 by Grant
Came in on a Wednesday night for some paper cartridges for my label maker. Had some trouble finding them myself, so I asked a worker and she directed me to the exact aisle where they were located. Good customer service and glad they had the product I needed.
-
September 2023 by Logan Kelly
Not that anybody needs another reason to not visit a big box paper store like Staples but, the staff here was very unhelpful. I arrived for my pre check appointment and was told their tablet wasn’t working. A real waste of time, they could’ve at least contacted the people on the appointment list and tell them not to bother coming in. If you need a TSA pre check go somewhere else.