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October 2023 by Shelley Sprague
Totally impressed with the service and care of my Sweet Pea. She was spade and recovered quickly . They do so many the vets are experienced and have all the bases covered.
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October 2023 by Linda Siniscal
Today was our last visit. wait time is always over an hour. Today (waiting room was empty) after we were told the wait was an hour and 3 were ahead of us (ok) we checked after waiting in our car 1 hour. with un concerned receptionist only to be told there was still 1 ahead of us "we had an emergency Exam come in" so we had to wait "at least" another 30-45 minutes to get our dogs annual exam. They are inconsiderate of our time. they never notified us of the extra wait. This is the second time this has happened. SO bottom line is wait time excessive. staff appear to be unconcerned about clients time and don't have the courtesy (take a couple of minutes) to update them on status. The we asked for all our dogs records. finally we have called them with questions (left messages because they did not answer phone) and they never bothered to call us back. Sad part is they used to be good when we began with them 5 years ago.
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October 2023 by Anastasiya Parkhacheva
excellent clinic. very attentive attitude towards four-legged patients and their owners.
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October 2023 by Sarah Fain
Very kind and helpful staff at this vetinary service. Unfortunately or pup was to anxious to have her nails trimmed today. We got our rescue pup next door to this Vet.
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September 2023 by Sara May
There seems to be zero sense of urgency and a lot of chit-chat going on between employees. We were there 3 hours just to pick up some medication, with an appointment, mind you. We will never visit this place again as they do not respect their clients' time.
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September 2023 by Heather MacKinlay
I live in Lincoln City, and I travel the distance because of the way they treat me and my pet. Like family & not a ATM machine. Wonderful people, beautiful work ethic.
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August 2023 by Lauren Marshall
Dr. Devault is the kindest, most caring vet I have ever met. She truly cares about the animals and their owners, and makes you feel comfortable even in very difficult situations. We've brought both of our dogs here, for various reasons, and each time they've been seen, Dr. Devault spends time with them, never rushes through the exam, and shows meticulous care and consideration for our pets!
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July 2023 by Rachel Lakey
Amazing customer service and very affordable. They got us in quickly and treated my 13 year old grumpy terrier with a lot of care and compassion. I highly recommend this clinic!
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June 2023 by Sean Scott
Excellent animal hospital for walk-ins (but get here EARLY!) Kind staff, fantastic care, and affordable. Have been here twice and both times left happy (with a happy, healthy kitty)
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June 2023 by Morgan Larwick
The veterinarian's whom have seen my kitty have been wonderful so far. The “walk in” process for appointments makes it nearly impossible to plan for or check into get medical care. I’ve been here twice now trying to get my cat in and denied care with pet in hand cause you HAVE to bring your pet with you and she doesn’t like the car so we have gone twice for nothing. The stress and anxiety of it for my cat or myself is not worth it to be denied care because they told me “they cut off “walk in” appointments at 11:30am (when I arrived) and have a maybe list for if they get caught up” change up your methods for this please.
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May 2023 by Lana Myers
This animal hospital took such great care of our baby. They sent us photo updates, kept on constant communication. They were honest and truly caring. Thank you for helping us save our baby!!
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May 2023 by scott axness
They got us in quickly and provided great service at a fair price.
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April 2023 by Sarah Barr
Was so relieved that I didn't have to wait 10 hours like the emergency vet. I was able to check in and they told me 3-4 hours. I went home and they had me in in less than two hours. Staff was delightful and showed compassion during this scary time for my pup.Thanks again
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February 2023 by J S
Awful staff. My fiance brought in a 2 week old puppy from our recently born litter. We knew something was wrong and suspected her mother had bitten her in the head and she was having issues. She started screaming and holding her mouth open all the time starting this morning and we were desperate to get her help. The people at the front desk refused us and now we are seeing that she has a swelling in her head and she is lifeless. We are going to lose her. Maybe the outcome would have been the same but this clinic could have showed some compassion and helped us determine this way earlier, and saved this little girl from a whole day of suffering, until the inevitable. They could have even been able to help her go more peacefully with euthanasia. But they were unwilling to step up, and use their expertise to change the course for this little puppy. I'm so disgusted with them. In desperation, before leaving, my fiance asked them to please sell him a sterile feeding tube so we could at least feed her little body and a bigger lady with blonde hair behind the counter snapped at him "NO. No we dont" as she walked by. This clinic is not animal centered and their mission is not the animals. I've called other clinics to see what can be done at this point and they were appalled at what happened at this so called "Animal Hospital".**Update- Called and left a message to speak to the Clinic's Office Manager and have received no call back, but they did find the time to respond to my review. More concerned with their reputation on Google than the actual people and animals their actions affect. Just be aware of this if you choose this clinic.
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February 2023 by Mr. Fantastic
We took our puppy here because we had a hard time getting in elsewhere and our rescue used this vet. Unfortunately we had to put our puppy down because she had distemper, and as horrible of an experience that is, the vet that helped us was so amazing. I can't possibly explain how kind and compassionate she was throughout the entire process. She was so patient, personable and professional and I would recommend this place again and again. Every single staff member we interacted with was great, and I thank them from the very bottom of my heart.
