-
December 2023 by Angelia Salchenberg
No one , I mean no one answers the damn phone
-
February 2023 by Tiana
Great place and great people
-
September 2021 by Carmin Weber-Mueller
I rent one of their storage units. Terrible!!! I send payments weeks before (with proof from my bank). They weren't posting them for weeks after they were received. I am always receiving documents because they are tied up in some kind of legal mess. They changed the mailing address so my payment was sent back; which I had not seen because I ignore all of their many many emails since it usually has to do with their legal issues. I call to make the payment and they charge a ton to make the payment. I would like my relationship with a storage unit place to be much more simple than this. They have a whole lot of garbage going on legally and it is making it very difficult to do business with them.
-
September 2021 by Lee Retton
My unit was broken into and I was informed that no security camera footage was available due to the location of the unit (in the back of the property). When I requested security video of who entered the storage facility during the past 24 hours, I was informed that this could not be provided to us. You would think they would be conducting their own investigation though they seemed uninterested. In fact, they stated that the security footage is “often not helpful anyhow”.Further, they advertise that “this area is under surveillance”, however, that is a falsely misrepresented claim. The only security surveillance provided is at the front entry. They also reported that they have had multiple break-ins yet they have done nothing to remedy this issue knowing that the units are not secure. This is NOT a safe or secure location to store anything of value.
-
December 2020 by Lee Rotundo
My unit was broken into and I was informed that no security camera footage was available due to the location of the unit (in the back of the property). When I requested security video of who entered the storage facility during the past 24 hours, I was informed that this could not be provided to us. You would think they would be conducting their own investigation though they seemed uninterested. In fact, they stated that the security footage is “often not helpful anyhow”.Further, they advertise that “this area is under surveillance”, however, that is a falsely misrepresented claim. The only security surveillance provided is at the front entry. They also reported that they have had multiple break-ins yet they have done nothing to remedy this issue knowing that the units are not secure. This is NOT a safe or secure location to store anything of value.
-
November 2020 by Gail DeSart Dorr-Ferren
we love our home here. great neighbors.
-
September 2020 by TK
Nothing negative to say about the physical facility itself. Clean, newer units available. Gated. You get what you pay for.. Just be mindful this is attached to a resort community - they are overly particular due to this fact. The expectation is that you load or unload your belongings, no lingering. I was extremely surprised and disappointed by my first time of actually being at my unit since loading my belongings into it.. long story short, I felt treated unfairly. Rather coldly, despite a respectable appearance. I got my unit based on a recommendation - something I will not be doing.
-
August 2020 by Heli Hatanpaa-Wetzel
Just moved in after spending time up here on and off for 7 months. We can't wait to settle in.
-
June 2020 by Kelly A.
If you've ever wished you could turn the clock back and enjoy the simpler times where community and quality is an every day value, Hope Valley Resort is the place you've been dreaming of. The park is immaculately maintained and living here offers the joy of being surrounded with natural beauty. The resort feels like moving into a Disneyland park setting with no attention to detail being spared. The staff here are both welcoming and friendly and, in spite of being stretched thinly due to the popularity and growth of the resort, they make you feel like family who has come home. My experience with Luke Vettrus, the agent who facilitated my purchase and move here, has been exceptional. I feel like I've been reunited with an old friend. Christina, David, Tony, Naomi and Ondi have been attentive to my needs and warmly welcoming, making my move from out of state an incredibly positive experience. The residents here are amazingly friendly and kind and they too go out of their way to ensure new residents feel like welcomed members of the community. If you're looking for a tiny house community to call home, don't hesitate to give Luke a call and be sure to explore Hope Valley Resort as an option! I guarantee you will be glad you did. Thanks to Luke and the entire HVR staff for all you do to provide such a magical place for those of us who are fortunate to live here!
-
June 2020 by Kirsten Bengtson Smith
the management is terrible and they lie to sell any of they're homes. They make 'exceptions' for new buyers, just to get them in here. No one is treated the same. They don't abide by the OR Landlord/Tenant Act, and raise the rent every year with less than a 30 day notice. One word of advice, RUN!
-
April 2020 by Eric Otstot
Although there has been setbacks and delays due to no fault of HV we love our new home, neighborhood friends, and the people and staff of Hope Valley. Please come and see for your self. 5 out of 5!!!!!!
-
September 2019 by Jami Real
Clean and easy to get in and out of
-
July 2019 by Suzi S.
The guy whom never gave me his name & one of the worst salesman I've ever encountered. I felt discrimination by the time I left here and especially after I mentioned I qualified for a USDA loan. He then hands me a brochure they hand out at home shows that are meant only for CALIFORNIANS! If I could add a photo I would. He says that I should go conventional & get a real house when the j*** doesn't even know my situation!! Who are you to tell me what to do?!! I can't afford a real house j**** Like really? It was apparent he didn't want to encourage me to move here. Well, I will be contacting the state of Oregon or the federal government to have them review them to be added to the manufactured list of approved homes. He's not going to get away with this!! You can't discriminate by HOW someone wants to finance a place or what his opinion might be of me. I have a good job with excellent credit & rental history!
-
July 2019 by Thomas Walton
Great prices you can't beat
-
July 2018 by Compass G.
The brothers that own this property are phenomenal people. For several generations it has been theirs, and they really care. I purchased a tiny home, and they take such good care of me. The community activities are really fun. We have bird walks, book clubs, and tai chi, and the list goes on and on. The work out room and community center is fabulous, clean and well cared for. Pool and Jacuzzi too. There is clean community washer and dryers if you need it. The property is stunningly beautiful. Mother earth in all her glory is right here (the pond too). Oh their drinking water is absolutely delicious! Their/our very own slice of heaven is right here, and the people are wonderful, every single one of them. It is a delightful place to live, and I highly recommend it here. Everyone passes criminal background, so everyone is a pretty good egg too. A beautiful gated community, I intend to spend the rest of my life here. Compass Girl! Blissfully landed at my forever home. These people that own it are the best of the best, I know them all. You just feel it in your bones, they are downright good souls. Any negative reviews are reflecting something that happened previously before I came, and something that was out of their hands (temporarily), and this is not the case now. All is right as rain now.
