-
March 2024 by Dawn Dailey
Highly recommend! The comprehensive inspection report provided after inspection is thorough and makes it much easier to understand your vehicle needs. I was also impressed with how quickly they were able to service my vehicle and the calls to report next steps. Thanks Trinity! ??
-
February 2024 by Lindsay Gruye
They do good work and are friendly people but priced very high. $1600 to change an alternator? Pass, and I had to keep calling them about my vehicle to get an update.(I ended up going somewhere else and paid about $700 total)
-
February 2024 by Lin Z
I came here for my first time to get my rear brakes and rotors replaced. I would say that their prices are decent and I will probably come back when my front brakes and rotors need replacing. Four stars because I was without my car for a day and a half but they did let me know they needed to keep it overnight. I also appreciated the phone call letting me know what was found and suggested during the free vehicle inspection and that I didn't feel pressured to buy any extras at that time. The staff is very as well.
-
December 2023 by Greg Sullivan
Really fast, safe, reliable service. My daughter's car was broken down at Corban University. A quick tow from AAA to Trinity, and a quick inspection, led to a fixed car in just a few days! The cost was very reasonable and no issues with their services. I would highly recommend them to fix your car or truck!
-
October 2023 by TENN
TLD - this place drastically overcharges, and I recommend looking elsewhere.I've taken my truck here a couple of times recently, and the prices seemed a little high but fair. My opinion changed when I took my wife's 2006 Volvo s40 in for repair last week.It was misfiring, and I barely made it to Trinity's shop in Turner. After its diagnosis, Trinity called to let me know it recommended replacing the five ignition coils, five spark plugs, and the spark plug sensor. It quoted $1,725.00. I immediately felt this was much too high, but I thought perhaps these foreign parts really just cost much more than domestic. Also noting the car was in no position to be driven as it was, I reluctantly agreed.I then called my Dad - a retired/disabled mechanic - for his opinion, and he told me it was a terrible deal. I called Trinity back in an attempt to cancel, but it had already started, so I just agreed to move forward.The final invoice was for $1,640.08 which included $1,038.00 parts, $599.08 labor, and a few bucks for misc. Even if high, I guess I can somewhat justify paying the labor cost for a few hours of work including diagnosis; however, the parts cost was outrageous. A quick online search shows kits for this car that contain all parts needed for this job for $131.34 for the cheapest to $292.00 for Bosch parts. Trinity charged me $168.65 per coil. I could have purchased an entire kit of five ignition coils and five spark plugs for less than Trinity charged me for a single ignition coil! Even if purchased directly from Volvo, an ignition coil would have only been $99.74.Now to be fair, I should note the car is running well, the turnaround time was quick, and the staff is thorough when explaining the issues, so it isn't all bad. In any case, I'm unhappy. I understand things are expensive in this economy. I understand it costs money to run a full-service shop with front desk staff, marketing, etc. With that said, the price I paid for this job isn't justifiable in my mind. I work hard for my money like everybody else, and I hate feeling like I've been ripped off. Trinity had what would have been a lifelong customer with both of our vehicles. I didn't want to have to search for a new auto shop. Trinity would have conceivably received many thousands of dollars from us for future work. Now I won't be going to Trinity again, and I don't recommend it to anybody else.
-
October 2023 by Matt Dennis
Have taken my 05 minivan for service there, and have been pleased with the level of work done. Highly recommend them to anyone.Services: Auto water leak repair
-
September 2023 by Larry Kreamer
Very comfortable with their work and are very trustworthy with a fair price.
-
August 2023 by Alice Jantzen
They were great. They got my price down to where I could afford it. They did fantastic work. My car was in and out like I was promisedServices: Transmission
-
May 2023 by Jennie Rollins
Excellent customer service. Very friendly. Gave a very honest opinion of the problem. Work accomplished in a timely fashion. Very knowledgeable!
-
May 2023 by Lucas heineck
Nice location just over the little bridge inside turner.Also a great place to take your car for service
-
April 2023 by dreacy
My daughter couldn't find anyone to fix their family van earlier than 5 weeks out. With 4 littles, it was making transportation difficult. Chad and the technician were not only able to diagnose the issues but also completed extensive repairs within 3 DAYS of us contacting them. All while working with the warranty company. I can't say enough good things about this place.
-
March 2023 by Jim McKee
Matt tuned my old truck so it runs like new! The folks there are friendly and professional. It is worth the drive to get great service!
-
February 2023 by Jasmine Lauretta
Fair price, good customer service, they saved the day! Thank you!
-
December 2022 by Brittan Bryan
These guys have remarkable costumer service. They have checked on my car when I wasn’t sure what a light meant, been amazing with appointments, and communication.I brought my baby and waited and they were so kind about having her asking if she was good temperature wise.Could not recommend them enough! Hands down the best in town *cough* state.
-
September 2022 by Teresa Furukawa
Got my oil changed. Had to wait this time but the chairs were comfy and they were done when they said, so it was all good!
