NAPA Auto Parts - Umatilla Auto Parts has built a strong reputation for excellent customer service and knowledgeable staff. Customers consistently praise the employees for their helpfulness and professionalism. One employee, Kapelyn, received special mention for going above and beyond to assist with obtaining new batteries for a motorhome. Bobby, another staff member, is noted for his expertise in diagnosing vehicle issues and providing the right parts quickly, as well as helping customers with practical tasks like adding oil to cars. Dave also made a positive impression by assisting customers in finding the necessary parts and troubleshooting issues. The store is described as a great place to stop for automotive needs, offering a wide selection of parts and tools. Overall, NAPA Auto Parts in Umatilla, OR, is committed to serving the community with quality products and exceptional service.
I was in last week and Bobby helped me out, he was great!!!(while the other guy played on his phone) Very quick and professional and got me back to driving safely on the road again! Even came out to my truck to look and see exactly what size vacuum lines were needed. All with a smile on his face! Thank you Bobby
October 2025
Amazing customer service by the guy at the front counter(hes been there two years). He went out of his way way to help me replace a battery in my key fob.
October 2024
Kapelyn was amazing! Went out of her ways to get us new batteries for a motorhome! Was very kind and very helpful! Thank you!
