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January 2024 by Sequoia Sempervirens
Affordable gas.
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December 2023 by James W Phillips
Attendant greeted me at the pump. Asked it I needed any assistance. We chatted about Thanksgiving and children.
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November 2023 by Michael D
Live in Noti and ran out of propane yesterday (Thanksgiving) to run our fireplace for ambience. Thought ok, Towne Pump is the first place I can check. I don't mind paying the inflated price to save time not driving in to Eugene. Pull up to the propane tank, walk inside (no attendant outside) and walk in to see the manager and attendant hanging out by the register. Ok, they may be discussing something, whatever. As I start my sentence, the manager says "No!", I finish asking nicely if they can pump some propane and am met with attitude about how they only have 2 people on staff at the time and are "busy". They had 2 cars in the fuel station and nobody in the store. While I understand the holiday and safety, I also wasn't even given a chance, they weren't pumping propane and that was it.The thing that is not lost on many small businesses these days is that you can have the BEST product at the LOWEST prices but if your customer service is poor, people won't be back. I find it unfortunate that this station did not get this memo.Went up to Circle-K.... paid MORE for my propane and had a nice chat with the VERY BUSY attendant there.
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August 2023 by Jennifer L.
Rolled in on fumes at 8:52 pm. Attendants turned pumps/signs off and wouldn't serve us, even though posted hours say station is open until 9. Circle K got our business.This is the second, and last, time I will stop here. It's not a good way to operate a small, local business.
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July 2023 by Christopher Edge
Limped into station on E with toddler in the back, lady ran up to car screaming that we can’t get gas because there are 2 dead bodies on the ground. We made it to next station I hope everyone is ok there be safe.
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July 2023 by Colette O.
This place always has the reasonable prices often lower than Eugene. The employees have ALL been friendly, respectful, prompt and helpful. Been coming here regularly since we moved to the area in Oct 2022.Not sure what all the hub bub is about.
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November 2022 by Sarah W.
Where's the option for zero or negative stairs?? These people have terrible attitudes most of the time. Prices are way out the roof! Some items costing more than $2 over the prices of other places in the area. Came here to get propane today at about 5:30 and I was yelled across the parking lot that propane's closed! I said when do you close the propane? She said again propane is closed with a little more attitude. I asked again what time do you close and she says five I mean four. Lo and behold there are no signs anywhere on the property that says they stopped selling propane at 4:00. Unfortunately for me, it's about 2 in of snow up at my place and I needed some propane for my warmth and for cooking my food. I guess tonight I freeze and eat cold ramen. Thanks Veneta Towne Pump!! I guess I spend the night in freezing weather eating cold ramen. Why don't we look around the website? Tell me take a screenshot anybody that can find it where does it say that they stop selling propane at 4:00. I will call this strictly laziness.
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September 2022 by Chris Abney
Terrible customer service. Attendants almost always seem to have an attitude.
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June 2022 by melissa epperson
Very nice and kind staff..eazy lay out of store..thay try to put a smile on your face.....if you want to feel better then ok come in and thay will boost your mood and anyone is welcome ????there the best place to go and get a smile put on your face...... Towne pump in veneta Oregon...stop on in and see for your self....here you will enjoy the happy and friendly attitude it's always looking good ???????? come in and get a smile on your face
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March 2022 by Marshall Family
Cheapest gas in town. Will an attendant here is always funny and joyful and very kind, always cheers me up a bit.
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March 2022 by Kristina “Gypsy Moon Goddess” Trudell
Friendly staff always willing to help and go the extra mile for their customers ?
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March 2022 by Alison Gavin
Total rip off. Idk how. But vehicle has 16.5 gal tank. Verified in manual. Pumped 18 gallon. Then told me to Fk off. Lovely place to do business. Trolls. The lot of them. Totally stunned. Like another universe. If I could leave less than one star I would. .
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March 2022 by Karen Reider
Great people, great service. I see the reviews up above about waiting and the people were not wearing masks, but I go there at least once a week and I have never seen this. And I have never waited more than a minute or two. People there are very friendly and always doing the best they can. Great gas station
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February 2022 by Tonya Newman (Tonya Marie)
As an independent contractor/business owner, I understand and appreciate the importance of a review. Good or bad you take from it and grow. When leaving a review I make sure of a few things;I never leave a bad review out of spite, I don't give a good review because of an instance that would not be a normal everyday behavior. Basically, I only give reviews after multiple visits over a good amount of time, let's face it, everybody has a bad day now and then and continued behavior is where you find TRUE character.So, after 2 years of coming to Towne pump I can say with 100% certainty that this place and ots employees are REMARKABLE!!WILL is always hussling and he does it with a smile, he makes you laugh and even gives a little car advice if needed.CORY is so helpful and happy and on more than one occasion. I witnessed him reach into his own pocket to help someone a little short on change.VICKY is the most energetic gal I've ever seen she is funny and happy and always hussling! I brevet the owners name is GARY he is always there in the early morning and is very pleasant, this means a lot to a very NON morning kind of gal!!Over 2 years if there was a bad experience to be had i would have had it by now and as I said, not onetime everlasting my experience with Towne pump been negative.Keep up the amazing work!I happily give you FIVE STARS!!
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February 2022 by Lacey Edwards
The manager Gary at this establishment is a very unprofessional, aggressively rude person. I would give them a ZERO if possible. You will notice you cannot find any contact information for the owner of this business, leaving consumers with no way to report the actions of the employees. This is not shocking to me considering the level of customer service here is so poor. Do yourself a favor and stop at shell before you get to Veneta, or stop in Noti at the market, well worth it to be treated like a human being!!. (Noti has gas at the same price as well!!)