Big 5 Sporting Goods offers a wide range of athletic shoes, apparel, and outdoor equipment in a spacious store. Customers appreciate the friendly and knowledgeable staff, who provide excellent customer service and are quick to assist with finding products. Many reviews highlight the helpfulness of employees, who not only answer questions but also suggest accessories and alternatives when items are out of stock. While some customers feel the prices could be better, they acknowledge the good quality of the products. The store maintains a bright and welcoming atmosphere, making it a favored destination for sports and outdoor enthusiasts.